Kimberly Naquin
Marrero,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Branch Manager
Sun Finance Company
Marrero, LA
01.1998 - 04.2023
- Continue the duties of Customer Service Representative as well as
- Supervisedand delegated responsibilities and tasks to Customer Service Representatives
- Approved, closed and serviced consumer loans
- Collection on all accounts
- Examined customer loan applications for loan approvals and denials.
- Boosted sales and customer loyalty through incentive programs.
- Maintained friendly and professional customer interactions.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Generated financial and operational reports to assist management with business strategy.
Customer Service Representative
Sun Finance Company
Metairie, LA
01.1998 - 04.1999
- Impmented customized payment plan for clients while collecting past due amounts
- Processed loans and escrow payments as well as balance cash drawers and general account ledgers
- Maintained an organized work environment the use of general skills
Education
John Ehret High School
Marrero, LA05.1986
Skills
Microsoft: Office, Word, Powerpoint, Excel
- Decision-Making
- Good Telephone Etiquette
- Teamwork and Collaboration
- Organization and Time Management
- Problem-Solving
- Multitasking Abilities
- Data Entry
- Excellent Communication
- Critical Thinking
- MS Office
Timeline
Branch Manager
Sun Finance Company
01.1998 - 04.2023
Customer Service Representative
Sun Finance Company
01.1998 - 04.1999
John Ehret High School