Kimberly Ngesa
Van Nuys,California
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer - Administrative Assistant
American Red Cross
11.2023 - Current
- Handling emails, data entry, update requests and volunteer statuses
- Implementing a record-filing system to improve document organization and management.
- Collaborating with team members to ensure smooth operations
- Providing administrative support and demonstrating organizational and communication skills.
Guest Service Atttendant
Crews of California
05.2021 - Current
- Efficiently handle POS systems for orders and bill management
- Welcoming and assisting customers, ensuring positive dining experience
- Resolving guest complaints and discrepancies in a prompt and courteous manner.
Logistic Specialist
Army National Guard
05.2021 - Current
- Executing special projects with attention to detail and following instructions from superiors
- Performing preventive maintenance on vehicles and maintaining accurate records
- Overseeing inventory and keeping track of inventory vehicles.
Security Officer
Askari Security Services
05.2021 - 04.2023
- Patrolled premises and monitor surveillance equipment in up to 3 acres of land
- Prevented unauthorized access and protected private property
- Maintained secure environment and demonstrated problem-solving skills during stressful situations such as break ins.
Education Mentor
Los Angeles Unified District
05.2020 - 06.2021
- Provided feedback on academic performance and helped address educational concerns
- Monitored up to ten students' academic progress and intervened to assist those experiencing difficulties
- Counseled up to 15 students per session, both individually and in groups promoting personal and educational motivation.
- Encouraged exploration of new hobbies and career opportunities to enhance quality of life.
Education
Bachelor of Arts - Urban Studies And Planning
California State University, Northridge
Northridge, CA05.2025
Skills
- Native Swahili speaker
- Microsoft Office
- Google Workspace
- Data entry
- Knowledge of ArcGIS software
Certification
- Certified Logistic Associate - MSSC (The Manufacturing Skill Standards Council)
- Food Handler Certification
Timeline
Volunteer - Administrative Assistant
American Red Cross
11.2023 - Current
Guest Service Atttendant
Crews of California
05.2021 - Current
Logistic Specialist
Army National Guard
05.2021 - Current
Security Officer
Askari Security Services
05.2021 - 04.2023
Education Mentor
Los Angeles Unified District
05.2020 - 06.2021
Bachelor of Arts - Urban Studies And Planning
California State University, Northridge
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