Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Novak

Dwight,IL

Summary

Dedicated and adaptable, I excelled as a Veterinarian Receptionist at Novak/Rinker Veterinarian Clinic, enhancing client education and streamlining patient relationship management. My expertise in laboratory skills and compassionate communication significantly improved pet owner rapport. Recognized for exceptional organizational skills and multitasking abilities, I consistently delivered high-quality care and support.

Overview

12
12
years of professional experience

Work History

Veterinarian Receptionist

Novak/Rinker Veterinarian Clinic
04.2013 - Current

Check in/out clients. Answer phones. Assist in exam room/x-ray as needed. Fill scripts. Set up blood/fecal samples for testing. Call next day appointments. Perform end of day duties including deposit. Screen phone calls to see if it's an emergency or not. Clean and sanitize because poop happens!

Education

Diploma - Generals

Thomas Kelly HighSchool
Chicago, IL
06.1988

Skills

  • Client education
  • Proper animal restraint
  • Preventative medicine
  • Patient relationship management
  • Compassionate communication
  • Medical recordkeeping
  • Laboratory skills
  • Effective owner communication
  • Vaccination protocols
  • Pet owner rapport
  • Chart management
  • Parasite control
  • Medical charts and records
  • Teamwork and collaboration
  • Animal care
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Adaptability and flexibility

Timeline

Veterinarian Receptionist

Novak/Rinker Veterinarian Clinic
04.2013 - Current

Diploma - Generals

Thomas Kelly HighSchool

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Kimberly Novak