Kimberly Olivas
Yuma,AZ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
Certification
Work History
Sales Advisor
Best Buy
11.2024 - Current
- Identified customer needs and tailored solutions accordingly
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions
Education
GED -
Arizona Western College
Yuma, AZ10.2024
Behavioral Sciences
Arizona Western College
Yuma, AZ01-2028
Skills
- High Achiever
- Skilled Collaborator
- Rapid and adaptive
- Effective cross-functional communicator
- Solutions-oriented professional
- Social Perceptiveness
Certification
Customer Service & Sales, Credential date2023-12-14
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Brief Summary
I am a qualified sales woman, I have great communication skills, and always strive to meet customers needs. My goal is to promote my company's brand, where i honor attentive networking traits to accomplish seeking a sales role, to build revenue growth.
Awards
Collaboration: Experience working successfully with diverse teams., Tech Savviness: Troubleshooting and problem-solving skills related to remote work tools., Organization: Structured and organized work approach., Proactive Problem-Solving: Offering solutions and improvement.
Accomplishments
- Achieved certification for Sales by completing a class with accuracy and efficiency.
Timeline
Sales Advisor
Best Buy
11.2024 - Current
GED -
Arizona Western College
Behavioral Sciences
Arizona Western College
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