Kimberly Olivencia
San Antonio
Summary
Dynamic kitchen and customer service professional with experience at Fralo's, excelling in food safety and effective communication. Proven ability to maintain high cleanliness standards while connecting with customers and supporting team needs. Adept at memorizing drink recipes and ensuring compliance with food service standards, enhancing overall customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Hand
Fralo's
San Antonio
10.2022 - 06.2025
- Maintained a neat work station throughout shift hours.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Followed recipes accurately while adhering to portion control standards.
- Followed recipes and customer requests to prepare meals.
- Acquired new skills to support team and further accommodate customer needs.
Cashier
DoubleDaves Pizzaworks
San Antonio
10.2020 - 09.2021
- Assisted customers over the phone regarding store operations and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Education
High School Diploma -
Tom C. Clark
San Antonio06-2024
Skills
- Food safety
- Memorizing drink recipes
- Customer connecting
- Cleaning procedures
- Effective communication
- Customer service
- Food Service standards
- An extroverted attitude towards customers and coworkers
- Supply restocking
- Safe chemical handling
Certification
- Food safety certified
Timeline
Kitchen Hand
Fralo's
10.2022 - 06.2025
Cashier
DoubleDaves Pizzaworks
10.2020 - 09.2021
High School Diploma -
Tom C. Clark
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