Kimberly Parkman
Biloxi,MS
Summary
Dear Management, As a seasoned professional I have 18 years of experience working in a retail environment. I am confident that the previous experience in a fast-paced and high-stress environment that I bring to the table is a perfect match to a new career. Key achievements and skills include: Leadership: Managed a group of associates through various things in a retail environment Communication skills: Communicate with the associates on day-to-day projects also communicate with customers. Bilingual: I am fluent in English and Spanish. I am confident that my combined knowledge, experience and ambition would be a valuable asset to this company, and I appreciate the opportunity to speak to you further. Thank you for your time and I look forward to hearing from you soon.
Overview
22
22
years of professional experience
Work History
Deli/Bakery Worker
WALMART, Walmart
D'Iberville, Mississippi
09.2024 - Current
- Prepared sliced meats, cheeses, and ready-to-eat foods at grocery deli counter.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Stocked display cases with fresh deli items and packaged products.
- Assisted customers with product selection, portion requests, and special orders.
- Trained new deli associates on service routines and sanitation practices.
- Followed health codes and regulations regarding food handling procedures.
- Inspected product quality, freshness, and appearance during production.
- Assessed food freshness and rotated inventory using first-in, first-out method.
- Performed sanitation of slicers by using appropriate cleaning solutions and methods., work surfaces, and utensils following deli safety standards.
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Packaged baked goods for display, stocking, and customer pickup.
Academy Trainer
Neighborhood walmart
Biloxi, MS
07.2017 - Current
- I am one of the opening managers at my store. Ensured store zoning and readiness for customer traffic. I also work freight, unload trucks. I trained associates in store procedures and customer service. I set Modular, do price changes. Oversaw deli/bakery operations and managed produce, dairy, meat, and frozen departments in absence of team leader.
- Coached Neighborhood Walmart associates on academy training and store procedures.
- Delivered onboarding support for new hires across sales floor and backroom.
- Monitored compliance with safety, service, and company standards.
Team Leader
Walmart
Meraux, LA
10.2021 - 09.2024
- Managed all fresh departments, including produce, meat, deli, bakery, dairy, and frozen foods to ensure operational efficiency. Operated effectively in a high-stress retail environment, prioritizing tasks to meet customer needs. My work consists of taking care of all 6 departments with freight, price changes, setting modulars, Delegating work tasks to my associates Is keeping all areas clean and ready for customers.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained daily inventory to facilitate successful material distribution.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Shipment merchandiser
Old Navy
Gulfport, MS
11.2014 - 07.2017
- Outlined daily tasks and duties for team members.
- Managed shipment by breaking down boxes, organizing merchandise, and placing items on the sales floor.
- Executed Old Navy floor sets and refreshed sales floor product presentations.
- Maintained visual merchandising standards across denim, basics, and seasonal collections.
- Replenished merchandise from stockroom to support full sales floor coverage.
3rd shift cashier
Harris Teeter
Raleigh, NC
02.2011 - 08.2013
- Overnight Uscan cashier and also helped stock for the shipment team
- Processed customer purchases at Harris Teeter checkout registers.
- Scanned groceries and verified prices during overnight shifts.
- Handled cash, card, and electronic payments accurately.
Sales floor/ operator
Target
Raleigh, NC
04.2007 - 07.2011
- Put merchandise on the sales floor and maintained it organized, helped guests with questions, maintained a clean fitting room and answered incoming calls and directed them to the proper department, did my best to give great guest services, researched and restock merchandise on tables in soft lines
- Operated Target floor equipment during replenishment and stock movement
- Loaded and staged merchandise for sales floor and backroom distribution
- Inspected pallets, carts, and dock areas for safety compliance
Logistics/ sales floor
Old navy
Raleigh, NC
12.2006 - 05.2007
- Unload the truck, break down the boxes and organize merchandise, kept and maintained my area to the VPG book, cashier, fitting room and also worked the floor.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Housekeeper
AmeriSuite
Raleigh, NC
08.2004 - 03.2005
- Cleaned and maintained occupied and unoccupied rooms.
- Cleaned guest suites, bathrooms, and public areas following AmeriSuite standards.
- Changed linens, made beds, and restocked guest room supplies.
- Sanitized surfaces, fixtures, and high-touch points in occupied rooms.
Education
Millbrook High
Raleigh, NCSkills
- Bakery Preparation
- Customer service
- Guest Services
- Sales
- Produce Experience
- Inventory Management
- Stock Management
- Modular setting
- Price changes
- Inventory rotation
- Sanitation procedures
- Merchandising
- Merchandising and display
- Sales floor replenishment
- Store Management Experience
- Retail management
- Team Coordination
- Supervising Experience
- 8 years management
- Problem solving
- Attention to detail
- Clear communication
- Bilingual Communication
- English
Personal Information
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Language Ability
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Deli/Bakery Worker
WALMART, Walmart
09.2024 - Current
Team Leader
Walmart
10.2021 - 09.2024
Academy Trainer
Neighborhood walmart
07.2017 - Current
Shipment merchandiser
Old Navy
11.2014 - 07.2017
3rd shift cashier
Harris Teeter
02.2011 - 08.2013
Sales floor/ operator
Target
04.2007 - 07.2011
Logistics/ sales floor
Old navy
12.2006 - 05.2007
Housekeeper
AmeriSuite
08.2004 - 03.2005
Millbrook High