Kimberly Parr Abney
Aurora,CO
Summary
Dedicated Care Manager skilled in enhancing client well-being, effective communication, and emotional support. Proven ability to improve care plans and engage clients, ensuring high-quality care and satisfaction.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Care Manager
Sunrise at Orchard Assisted Living
Littleton, Colorado
05.2026 - Current
- Facilitated effective communication among residents, families, and healthcare providers.
- Monitored health status of residents and promptly reported changes to appropriate staff.
- Provided emotional support to help patients cope with illness-related stressors, enhancing their well-being.
- Assisted clients with personal hygiene needs to maintain daily living standards.
- Audited charts to ensure accurate documentation, facilitating reimbursement for services rendered.
- Implemented strategies to improve client engagement and adherence to care plans.
- Cultivated positive relationships with clients, families, and healthcare providers to enhance integrated care.
- Maintained records management system to process personnel information and produce reports.
Caregiver
Always Best Care
Lexington, Kentucky
06.2025 - 02.2026
- Supported clients with daily living activities and personal care to promote independence.
- Delivered companionship and emotional support to foster positive mental health.
- Enhanced patient outlook and daily living through dedicated, compassionate care.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Prepared nutritious meals based on dietary restrictions and preferences.
- Documented client progress and maintained accurate records of care provided.
Community Manager
Birge & Held
Lexington, KY
03.2023 - 04.2025
- Coordinated resident events and activities to foster community engagement and strengthen resident relationships.
- Collaborated with property management to address community issues effectively.
- Created newsletters and communications to keep residents informed about updates.
- Achieved tenant satisfaction by managing the leasing process, from showing units to processing move-ins and renewals.
- Trained new staff on community engagement best practices and policies.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Enhanced NOI through strategic rent growth initiatives and careful expense management.
Community Manager
Cowgill Properties
Lexington, KY
07.2011 - 09.2022
- Developed and implemented strategies to increase community engagement.
- Coordinated with property management to resolve community issues and enhance resident satisfaction.
- Responded to resident inquiries and concerns in a timely manner.
- Created newsletters and communications to keep residents informed about updates.
- Achieved tenant satisfaction by managing leasing processes, including showings, move-ins, and renewals.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Improved NOI through rent growth and expense management.
- Managed budget for community events, ensuring cost-effective tracking of expenses. for community events and activities, ensuring cost-effectiveness.
- Maintained relationships with influencers in the industry.
- Developed and enforced community guidelines to maintain a positive environment.
Community Manager
Cowgill Properties
Lexington, KY
01.2007 - 07.2011
- Managed community engagement initiatives to foster resident relationships.
- Enhanced tenant satisfaction through effective unit showings, seamless move-in processes, and efficient lease management.
- Established feedback mechanisms to capture resident suggestions and foster community engagement.
- Collaborated with property management to address community issues effectively.
- Responded to customer inquiries in a timely manner.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Proposed property improvements based on thorough evaluations of property conditions, contributing to enhanced resident experience.
Leasing Consultant
Cowgill Properties
Lexington, Kentucky
01.2006 - 01.2007
- Conducted property tours, showcasing amenities and features to prospective tenants.
- Managed leasing paperwork, ensuring compliance with company policies and regulations for smooth tenant onboarding.
- Ensured applicant eligibility by conducting detailed background checks.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Coordinated move-in processes, equipping tenants with essential information and support for a seamless transition.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Collaborated with maintenance teams to address tenant concerns promptly and effectively.
- Developed and implemented marketing strategies to effectively promote available properties across multiple channels.
- Fostered positive relationships with residents, enhancing community engagement and satisfaction.
Education
High School Diploma -
Perry High School
Massillon, OHCertification
- Basic Life Support - American Red Cross
Timeline
Care Manager
Sunrise at Orchard Assisted Living
05.2026 - Current
Caregiver
Always Best Care
06.2025 - 02.2026
Community Manager
Birge & Held
03.2023 - 04.2025
Community Manager
Cowgill Properties
07.2011 - 09.2022
Community Manager
Cowgill Properties
01.2007 - 07.2011
Leasing Consultant
Cowgill Properties
01.2006 - 01.2007
High School Diploma -
Perry High School