
Dedicated, Compassionate Registered Nurse Case Manager with expertise in patient assessment, care planning, and discharge coordination. Proven ability to advocate for patient needs and enhance outcomes through effective communication and critical thinking. Uses clinical knowledge and interpersonal skills to help patient's effectively manage their healthcare. Proven track record in improving patient satisfaction and reducing care cost, with strong communication and advocacy skills.
* Attended professional development courses online.
* Took time off for the bereavement with the loss of my son.
* Assisted the Otolaryngologist with scopes, and procedures as needed.
* Telephonic triaged patients in speaking with the parents on concerns or problems.
* Worked from home triaging the patients over the telephone during covid/ (Remote Worker)
* Assisted the Physician, or the Nurse Practitioner on the examination of each patient.
* Provided immunizations as needed per immunization record in the patient's chart.
* Provided round-the-clock care to severely ill newborn infants.
* Formulated nursing care plans, and evaluated the effectiveness of treatments.
* Offered support to parents, educating them on the care of their premature newborns.
* Worked extensively with the care team to promote safe, and quality care to each patient.
* Patient assessment and Care Planning: Gathering data on physical, emotional, and social needs to develop comprehensive individualized care plans
* Discharge Planning and Coordination: Arranging home health services, skilled nursing facilities, durable medical equipment (DME), and transferring patients to rehabilitation facilities
* Patient advocacy and Education: Acting as a liaison between families, doctors, and insurers; education patients on their condition to prevent readmission
* Utilization Review and Cost Management: Ensuring efficient use of hospital resources and negotiating coverage with insurance providers
* Communication and Organization: Collaborating with interdisciplinary teams (social workers, physicians) and managing multiple patient cases simultaneously
* Coordinate in home IV antibiotic infusing therapy or in home IV inotropic therapy
* Critical Thinking and Problem-Solving: Analyzing complex patient situations to devise safe and efficient discharge solutions, often under time constraints