Kimberly Perdue, RT (R), MBA-HM

Serve as an Accreditation Review Specialist (ARS) for the American College of Cardiology, guiding hospitals through Chest Pain Center and Cath/PCI accreditation processes by evaluating cardiovascular workflows, operational performance, quality metrics, and compliance with evidence-based ACC standards. Provide strategic consultation to multidisciplinary healthcare teams on STEMI/NSTEMI care, observation management, high-sensitivity troponin implementation, EMS integration, non-invasive ischemic evaluation, and performance improvement initiatives. Review clinical documentation, policies, order sets, flowcharts, and quality data to identify operational gaps and support sustainable process improvement across emergency, inpatient, observation, and cardiovascular service line operations.

• Develop and implement strategic plans to drive the growth and success of cardiovascular service lines.
• Ensure delivery of high-quality patient care and excellent customer service within the cardiovascular service line.
• Collaborate with physicians, nurses, and healthcare professionals to develop and implement best practices and clinical protocols.
• Recruit, train, and manage cardiovascular service line staff.
• Manage financial performance, including budgeting, forecasting, and cost control.
• Monitor key performance indicators and implement strategies to improve patient outcomes, satisfaction, and operational efficiency.
• Foster collaborative relationships with physicians, staff, and stakeholders to promote teamwork and achieve organizational goals.
• -Keep abreast of industry trends, advancements in cardiovascular care, and regulatory changes to ensure compliance and continuous improvement.
• Participate in quality improvement initiatives and ensure adherence to accreditation standards and regulatory requirements.
• Act as a liaison between the cardiovascular service line, other departments, and the executive leadership team.

• Coordinate and manage all aspects of chest pain programs at a healthcare facility.
• Collaborate with healthcare professionals, including physicians, nurses, and emergency medical staff, to develop and implement chest pain protocols and guidelines.
• Conduct training sessions and educational programs for healthcare staff to ensure adherence to chest pain protocols and best practices.
• Monitor and evaluate chest pain patient care processes and outcomes to identify areas for improvement and implement necessary changes.
• Coordinate and facilitate the timely and appropriate treatment of chest pain patients, ensuring prompt diagnosis and intervention.
• Serve as a liaison between different departments and healthcare providers involved in the care of chest pain patients.
• Collaborate with community organizations and healthcare providers to raise awareness about chest pain symptoms, risk factors, and the importance of seeking timely medical care.
• Stay updated on the latest research and advancements in the field of chest pain management and incorporate evidence-based practices into the chest pain program.
• Maintain accurate records and documentation related to chest pain patients, protocols, and outcomes.
• Participate in quality improvement initiatives and committees focused on chest pain care.

• Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving the Southern WV-care market share.
• Managed over 15 accounts in designated territory weekly.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Cemented relationships with key providers through regular contact and unparalleled support.
• Communicated well with highly technical staff and business-oriented managers by adapting style and wording for specific audiences, continuously building strong connections and maximizing relationships.
• Exceeded sales goals while increasing revenue by 24% 2020 to 30% by 2023.

• Conducted clinical demonstrations of peripheral and cardiac atherectomy device.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Exceeded sales goals, increased revenue and facilitated sales.
• Upsold and closed customer sales by driving product benefits around client needs and increased revenue by 30% in less than 2 years.

• Cardiac Catheterization Technologist Lead
• Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
• Employed specialized procedural knowledge and equipment knowledge to assist physicians treating all cardiovascular patients.

• Operated radiographic equipment to produce high-quality images for diagnostic purposes.
• Assisted in patient positioning and ensured comfort during imaging procedures.
• Maintained safety protocols and infection control measures in radiology department.
• Collaborated with healthcare teams to discuss patient cases and imaging needs.
• Implemented workflow improvements that enhanced image processing turnaround time.
• Trained new staff on radiologic techniques and departmental protocols for consistency.
• Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
• Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
• Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.