Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Work Availability
Work Preference
Quote
Languages
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Kimberly Plavchak

Venice,FL

Summary

Detail-oriented with 16 years of claim experience. Strong command of conflict resolution and negotiation, combined with excellent reporting and research skills. Thorough understanding of claims/litigation and management, focusing on General Liability and Druggist Liability.

Overview

17
17
years of professional experience

Work History

Claims Manager

Rite Aid Corporation
09.2018 - Current
  • Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
  • Supervises claim files handled by direct reports
  • Performs an initial analysis of coverage, liability and damages on all claims assignments
  • Reviews disclaimers and reservation of rights letters written by direct reports
  • Delegate’s responsibility to assign claims to independent adjusters and to refer cases to defense attorneys
  • Negotiates some settlements directly and provides oversight for direct reports, who conduct negotiations, mitigate damages and control expenses
  • Oversees management of litigated files
  • Maintains a high level of communication with leadership
  • Works within authority limits and makes recommendations if higher authority is needed
  • Guides and directs the handling of complex high exposure claims and suits
  • Recognized as the key company claims contact within specialty area
  • Assists the VP in managing the Claims Department

Litigation Specialist

Rite Aid Corporation
06.2013 - 09.2018
  • Review pleadings, discovery requests, medical records and investigative materials to assist outside counsel in defending cases in litigation.
  • Confer with outside counsel surrounding litigation strategy and expert retention.
  • Review and investigate general liability and druggist liability lawsuits to minimize the corporations’ claim exposures.
  • Open, close, and adjust reserves in accordance with industry practices to ensure actuarial adequacy.
  • Interact with excess insurance carriers on complex litigation matters.
  • Attend depositions, mediations, and court conferences, as required.
  • Manage legal expenses by reviewing legal invoices for relevancy and accuracy.
  • Maintain and update claim database with litigation related information to ensure integrity of claim handling and future actuarial needs.
  • Participate in quarterly "Settlement Days" to facilitate file closures.
  • Utilize internal and external resources (internet, other departments, store personnel, management, etc.) when appropriate in the handling and resolution of lawsuits.

Litigation Specialist

Pinnacle Risk Management
06.2007 - 06.2013
  • Third Party Administrator for Rite Aid Corporation.
  • Review pleadings, discovery requests, medical records and investigative materials to assist outside counsel in defending cases in litigation.
  • Confer with outside counsel surrounding litigation strategy and expert retention.
  • Review and investigate general liability and druggist liability lawsuits to minimize the corporations’ claim exposures.
  • Timely reports to the client.
  • Open, close, and adjust reserves in accordance with industry practices to ensure actuarial adequacy.
  • Interact with excess insurance carriers on complex litigation matters.
  • Attend depositions, mediations, and court conferences, as required.
  • Manage legal expenses by reviewing legal invoices for relevancy and accuracy.
  • Maintain and update claim database with litigation related information to ensure integrity of claim handling and future actuarial needs.
  • Participate in quarterly "Settlement Days" to facilitate file closures.
  • Utilize internal and external resources (internet, other departments, store personnel, management, etc.) when appropriate in the handling and resolution of lawsuits.

Education

Bachelor of Science - Criminal Justice

Shippensburg University of Pennsylvania
Shippensburg, PA
05.1988

Skills

Claims investigation and research

Negotiation

Performance Monitoring

Expense Management

Pharmacy Malpractice

Litigation

Affiliations

  • National Retail and Restaurant Defense Association

Timeline

Claims Manager

Rite Aid Corporation
09.2018 - Current

Litigation Specialist

Rite Aid Corporation
06.2013 - 09.2018

Litigation Specialist

Pinnacle Risk Management
06.2007 - 06.2013

Bachelor of Science - Criminal Justice

Shippensburg University of Pennsylvania

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementWork-life balancePaid time offWork from home optionHealthcare benefitsFlexible work hoursPersonal development programsCompany CulturePaid sick leave

Quote

"Success is not final, failure is not fatal: It is the courage to continue that counts."
Winston Churchhill

Languages

English
Full Professional
Kimberly Plavchak