Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kimberly Portillo

Arlington,TX

Summary

Skilled at communication and building relationships. Excellent problem-solving skills and have demonstrated compassion and care. Currently pursuing a career in the medical field. Just finished a 12 week Patient Care Technician program through TCC. Also, worked independently during clinicals in the acute care, hospital setting giving direct patient care to a variety of cultural backgrounds. Independently performed lab draws and 12-Lead EKGs in the hospital setting. Lastly, plan to sit for certification in PCT, EKG, and Phlebotomy by the end of November.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Las Ranitas
06.2019 - Current
  • Take and serve food orders.
  • Provide customers with opinions/ recommendations.
  • Bussed tables to make sur workspace was clean.
  • Daily cleaning such as mopping, sweeping, restocking.
  • Restocked ice, plastic cups, to-go boxes, salsa, alcoholic beverages, chips, etc.
  • Created relationships with customers.
  • Made sure guests are in positive environment and receive best service.
  • Handled and resolved guests complaints in professional manner.
  • Checked on guests and made sure their wants/ needs are met.
  • Follow alcohol laws to make sure underage, intoxicated, and fake ID's are not served.

Retail Sales Associate

Rainbow Shops
06.2018 - 08.2018
  • Looked over merchandise displays and made sure it looked presentable to customers.
  • Rang up customers and provided them with refund policy.
  • Greet customers and assist them to any questions.
  • Provided opinion when asked for and gave recommendations.
  • Restocked merchandise from fitting rooms or boxes.
  • Made sure all merchandise was tagged with correct/ updated price.
  • Created environment for customers to freely explore floor with organization.
  • Made sure sales floor was clean and restocked at all times.

Education

Certification - Patient Care Technician Program

Tarrant County College
Fort Worth, TX
11.2023

Associate of Arts - Nursing

Tarrant County College District
Fort Worth, TX
05.2021

High School Diploma -

Harmony School of Nature
Dallas, TX
05.2019

Skills

  • Great Oral/ Written Communicator
  • Guest Relations
  • Bilingual
  • Basic Computer Knowledge
  • Sales Expert
  • Hospitality Service Memorization
  • Organized

Certification

  • CPCT/A - Patient Care Technician/Assistant
  • EKG Technician
  • PT - Phlebotomy Technician

References

Khristine Bunkley: Phlebotomist

  • (813) 712-9843

Sara Derden: BSN, RN

  • saraderden87@yahoo.com
  • (575) 993-1769

Timeline

Server

Las Ranitas
06.2019 - Current

Retail Sales Associate

Rainbow Shops
06.2018 - 08.2018

Certification - Patient Care Technician Program

Tarrant County College

Associate of Arts - Nursing

Tarrant County College District

High School Diploma -

Harmony School of Nature
Kimberly Portillo