Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing Manager
IndeeLift Inc
Livermore, CA
03.2024 - 04.2025
Oversaw the company's marketing budget.
Developed and implemented comprehensive marketing strategies to create awareness of the company's business activities.
Developed marketing strategies based on corporate objectives and market trends.
Performed market analysis to better understand target audiences.
Developed and managed digital marketing campaigns.
Evaluated the effectiveness of marketing campaigns using analytics tools.
Tracked, analyzed and reported on marketing program results.
Formulated and launched marketing and promotional campaigns to maximize profits.
Developed social media marketing strategies to help brand company and increase sales.
Monitored competitors' activities to keep up with industry trends.
Monitored progress and submitted performance reports.
Monitored competitors' activities to stay ahead in the market.
Managed social media presence and directed programs to improve social media reputation and recognition.
Created content for promotional materials, including brochures, flyers, and websites.
Marketed products and services at tradeshows and promotional events.
Tracked and measured marketing outcomes including marketing activities, response, leads, sales, retention, and ROI.
Housekeeping Manager
Monarch Crater Lake Resort
Fort Klamath, OR
11.2023 - 12.2023
Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Established and enforced procedures and work standards, promoting team performance and safety.
Ensured compliance with safety regulations and health codes.
Reviewed existing contracts with vendors supplying linen, uniforms, chemicals, amenities.
Polished furniture and room accessories to keep all areas bright and fresh.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Resolved customer complaints in a timely manner.
Implemented cost-saving measures to reduce operating expenses.
Checked inventory for required supplies and made lists for needed cleaning products.
Stocked room attendant carts with supplies to keep carts organized and clean.
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Established hands-on, proactive management style to facilitate improvements to workflow.
Collaborated with other departments on various projects as needed.
Delegated work to staff, setting priorities and goals.
Coordinated maintenance activities with outside contractors as required.
Maintained accurate records of supplies and equipment inventory.
Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
Monitored the cleanliness of common areas.
Prepared work schedules for associates to promote proper staffing levels.
Communicated with maintenance team on damages to repair.
Managed team of employees, daily progress reports and overall project planning.
Supervised, trained, evaluated, and scheduled a staff of 10 housekeepers daily.
Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
Housekeeping Manager
Trajan corp Crater Lake Resort
Fort Kl, OR
07.2020 - 11.2023
Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Established and enforced procedures and work standards, promoting team performance and safety.
Ensured compliance with safety regulations and health codes.
Reviewed existing contracts with vendors supplying linen, uniforms, chemicals, amenities.
Polished furniture and room accessories to keep all areas bright and fresh.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Resolved customer complaints in a timely manner.
Implemented cost-saving measures to reduce operating expenses.
Checked inventory for required supplies and made lists for needed cleaning products.
Stocked room attendant carts with supplies to keep carts organized and clean.
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Established hands-on, proactive management style to facilitate improvements to workflow.
Collaborated with other departments on various projects as needed.
Delegated work to staff, setting priorities and goals.
Coordinated maintenance activities with outside contractors as required.
Maintained accurate records of supplies and equipment inventory.
Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
Monitored the cleanliness of common areas.
Prepared work schedules for associates to promote proper staffing levels.
Communicated with maintenance team on damages to repair.
Managed team of employees, daily progress reports and overall project planning.
Supervised, trained, evaluated, and scheduled a staff of 10 housekeepers daily.
Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
Veterinary Technician
Everett Veterinary Hospital I Vet Marketing
Klamath Falls, OR
07.2018 - 04.2019
Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.
Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
Operated x-ray machines and exposed radiographic films.
Supported veterinarians to drive quality care, advocate for pets and educate clients.
Reviewed pet records from daily visits and appointments, entering important data into system.
Administered and monitored anesthesia for surgeries and operations.
Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
Recorded observations and baseline measurements to maintain accurate medical records.
Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
Shaved surgical areas and placed IV catheters in preparation for surgery.
Educated clients on proper animal nutrition and preventive health care techniques.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Restrained and stabilized animals during examination and treatment to prevent injuries.
Assisted with euthanasia when necessary according to veterinarian instructions.
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
Performed routine laboratory procedures for hematology, urinalysis and serology.
Followed precise feeding instructions and schedules for animals under care.
Prepared and labeled medications and instructed client on administration.
Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
Prepared and administered medications and vaccines as prescribed by veterinarian.
Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
Assisted with polishing, removing stains and other dental procedures.
Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
Conducted initial exams on pets, took vital signs and collected samples for lab.
Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
Obtained relevant health history and information from clients to maintain medical charts.
Education
Associate of Science - Veterinary Technology/Animal Science
Carrington College
San Leandro, CA
08-2011
High School Diploma -
Douglas High School
Minden, NV
06-2006
Skills
Campaign management
Content creation
Social media strategy
Budget management
Team leadership
Training development
Creative problem solving
Communication skills
Multitasking Abilities
Team recruiting and hiring
Written communication
Teamwork
Campaign planning
Professionalism
Team building
Creative and innovative
Social media platforms
Social media campaigns
Time management abilities
Critical thinking
Detail-oriented
Adaptability and flexibility
Certification
Licensed Veterinary Technician
Affiliations
I run a hobby farm where i raise poultry, dairy goats, meat rabbits and grow a garden annually
I enjoy everything outdoors including hiking, swimming, paddle boarding, horback riding, dirt bike riding and camping
I am an amateur photographer with a passion or nature photography