Kimberly Preston
Madison,NC
Summary
Compassionate Certified Medical Assistant with expertise in patient care, clinical documentation, and vital sign monitoring. Strong attention to detail and organization skills enhance clinic efficiency and promote positive patient experiences.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Certified Medical Assistant
Cone Health at Healthy Weight and Wellness
Greensboro, NC
08.2023 - Current
- Trained to administer immunizations and injections following established protocols for patient safety. However I have not had the opportunity to do so at any of my previous jobs or my current job.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Documented patient medical histories and vital signs accurately in electronic health records (EHR).
- Assisted healthcare providers with patient examinations and procedures, ensuring a smooth workflow.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Certified Medical Assistant
Novant Health, Inc at Vein & Vascular/Cardiothoracic Surgery
Winston-Salem, NC
10.2022 - 07.2023
- Educated patients on treatment plans, medications, and lifestyle modifications to promote wellness.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Documented patient medical histories and vital signs accurately in electronic health records (EHR).
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Assistant
Novant Health, Inc at Cardiology
Kernersville, NC
11.2021 - 10.2022
- Coordinated communication between patients and multidisciplinary teams to enhance care delivery.
- Managed appointment scheduling efficiently, optimizing patient flow within the clinic.
- Conducted routine laboratory tests and processed specimens adhering to quality standards.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Nursing Assistant 2
Novant Health, Forsyth Medical Center
Winston-Salem, NC
08.2018 - 04.2019
- Monitored vital signs and reported changes to healthcare team, ensuring timely interventions.
- Assisted nursing staff with routine medical procedures, enhancing efficiency in patient management.
- Provided compassionate patient care, ensuring comfort and safety during daily activities.
- Educated patients on post-treatment care plans, fostering understanding and compliance with health protocols.
- Implemented infection control measures, contributing to a safe and hygienic environment for patients and staff.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
Certified Medical Assistant - Healthcare
Rockingham Community College
Wentworth, NC10-2021
Healthcare Technology/CNA 2 - Healthcare
Piedmont Community College
Roxboro, NC05-2014
Phlebotomy - Healthcare
Forsyth Technical Community College
Winston-Salem, NC01-2009
High School Diploma -
Carver High School
Winston-Salem, NC06-1989
Skills
- Specimen collection and processing
- Sample collection
- Electronic health records
- Clinical documentation
- Records management
- Patient records
- Patient assessments
- Supply chain coordination
- Medical record management
- Healthcare procedures
- Patient care
- Direct patient care
- Patient education
- Insurance verification
- Patient communication
- Data entry
- Time management
- Organizational multitasking
- Patient interaction
- Safety compliance
- Telephone etiquette
- Customer service
- Maintaining confidentiality
- Bedside manner
Certification
- CCMA - Certified Clinical Medical Assistant
- Former CNA 1 and 2
- Studied Phlebotomy
Timeline
Certified Medical Assistant
Cone Health at Healthy Weight and Wellness
08.2023 - Current
Certified Medical Assistant
Novant Health, Inc at Vein & Vascular/Cardiothoracic Surgery
10.2022 - 07.2023
Certified Medical Assistant
Novant Health, Inc at Cardiology
11.2021 - 10.2022
Certified Nursing Assistant 2
Novant Health, Forsyth Medical Center
08.2018 - 04.2019
Certified Medical Assistant - Healthcare
Rockingham Community College
Healthcare Technology/CNA 2 - Healthcare
Piedmont Community College
Phlebotomy - Healthcare
Forsyth Technical Community College
High School Diploma -
Carver High School