Amanda Brewer
Marshall F. Brustein, MD
DECATUR,IL
1
Certification
23
years of professional experience
Compassionate Medical Assistant with expertise in patient care, orthopedics upper extremity and some lower extremities, clinical documentation, and electronic health records. Committed to enhancing patient outcomes through effective communication and attention to detail.
Compassionate professional with extensive experience in direct patient care and education, casting upper and lower extremities, surgery scheduling, prior authorizations and coding for surgical procedures and office visits. Recognized for strong attention to detail and ability to streamline operations, contributing to improved patient outcomes and clinic efficiency.
Work History
Certified Medical Assistant
11 Years- Administered patient care and assisted with medical examinations to ensure high-quality service delivery.
- Performed vital sign assessments and lab tests, contributing to timely diagnosis and treatment plans.
- Managed electronic health records using EMR systems, ensuring accurate and up-to-date patient information.
- Coordinated patient scheduling and follow-up appointments, enhancing overall clinic efficiency and patient satisfaction.
- Educated patients on treatment procedures and medication usage, fostering improved health literacy.
- Collaborated with healthcare professionals to streamline workflows and enhance multidisciplinary communication.
- Mentored junior medical assistants, providing guidance on best practices in patient care and office operations.
- Implemented process improvements that optimized appointment flow, reducing wait times for patients significantly.
- Ensured a safe environment by sanitizing, restocking, and organizing exam rooms and medical tools.
- Facilitated patient flow by directing them to exam rooms, answering questions, and ensuring readiness for physician evaluations.
- Ensured timely medication availability by efficiently submitting prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Enhanced patient understanding by clearly explaining medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Certified Medical Assistant
6 Years 8 Months- Performed vital sign assessments and lab tests to facilitate timely diagnosis and treatment plans.
- Collected and processed specimens for routine checks and diagnostic testing, ensuring accurate results for patient care.
- Managed electronic health records using EMR systems, ensuring accurate and up-to-date patient information.
- Maintained organized schedule and prepared examination rooms efficiently, minimizing patient wait times.
- Coordinated patient appointments and managed scheduling for optimal clinic workflow.
- Assisted in performing clinical procedures, ensuring adherence to safety protocols and best practices.
- Documented patient histories and vital signs accurately in the electronic health records system.
- Educated patients on treatment plans, medications, and preventative care measures effectively.
- Supported physicians during examinations by preparing necessary instruments and materials efficiently.
- Trained new staff on office protocols, enhancing team performance and service delivery standards.
- Implemented process improvements that reduced patient wait times and increased satisfaction levels.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision-making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Educated patients on preventive care measures, effectively reducing the risk of future health complications.
- Implemented improvements in workflow processes that led to increased productivity among staff members.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation promptly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxiety and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Promoted office efficiency by coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
5 Years 7 Months- Assisted with medical examinations, preparing patients and equipment efficiently.
- Coordinated appointment scheduling, optimizing clinic workflow to reduce wait times.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Educated patients on treatment plans, fostering understanding and compliance with medical advice.
- Implemented infection control measures, improving safety standards within the practice.
- Developed patient follow-up procedures, ensuring continuity of care and enhancing patient satisfaction.
- Collected comprehensive medical history to inform treatment plans and ensure patient safety., medication information, symptoms, and allergies.
- Oversaw medical records management to maintain orderly documentation and compliance., including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
High School Diploma
Certified Medical Assistant - Medical Assistant
Skills
Patient care
Certified Cast Technician
Direct patient care
Patient assessments
Vital sign assessment
Diagnostic procedures measurement
Wound care
Advanced wound care
Specimen processing
Specimen collection and processing
Clinical documentation
Electronic health records
EMR / EHR
Medical records oversight
HIPAA compliance
HIPAA protocols
Insurance validation
Insurance claims
Patient scheduling
Schedule coordination
Appointment setting
Patient flow
Patient management
Patient education
Verbal communication
Telephone etiquette
Compassionate caregiver
Professional bedside manner
Emotional support
Compassionate
Problem-solving
Complex problem-solving
Attention to detail
Multitasking
Triage assessment
Healthcare procedures
Treatment setup
Medical procedures
Patient care
Basic life support
Emergency response
Data entry
Workflow organization
Medical vocabulary
Medical terminology knowledge
ICD-10 coding
Clinical records
Patient relations
Patient service
Patient progress tracking
Transportation coordination
Prioritizing stat orders
Adaptable
Assisting with procedures
Patient management
Insurance claims
Emotional support
Professional bedside manner
Wound care specialist
Medical terminology
Specimen collection and processing
Medication administration
Accomplishments
- Recognized for going above and beyond the call of duty, by patients and providers.
Certification
- CMA - Certified Medical Assistant
- Certified Casting Techncian
Timeline
Certified Medical Assistant
Marshall F. Brustein, MD
09.2015 - CurrentRead More
Certified Medical Assistant
St. Mary's Hospital / HSHS Medical Center
01.2009 - 09.2015Read More
Medical Assistant
Marshall F. Brustein, MD
06.2003 - 01.2009Read More
Douglas MacArthur High School
High School Diploma
Read More
American Allied Health
Certified Medical Assistant from Medical Assistant
Read More