Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kimberly Rak

Kimberly Rak

Business devolepment associate
Ridgeland,SC

Summary

Dynamic Business Development Associate at Camping World with a proven track record in lead generation and customer relationship management. Excelled in exceeding sales targets while delivering exceptional service. Skilled in utilizing CRM tools and fostering strong client connections, contributing to increased customer satisfaction and business growth.

Overview

11
11
years of professional experience

Work History

Business Devolepment Associate

Camping World
10.2024 - Current
  • Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
  • Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
  • Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Provided exceptional customer service by addressing client concerns promptly and maintaining regular communication throughout the partnership process.
  • Managed needs of more than 100 customers daily at once using strong prioritization and multitasking abilities.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Engaged with customers to build business relationships.
  • Supported team members by sharing best practices, collaborating on strategies for challenging accounts, fostering a positive work environment.
  • Reviewed client concerns and recommended appropriate changes to supervisors.

Owner/Operator

Stonewood Flower Farm
03.2018 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Developed business plan, processes and procedures to provide superior floral arrangements to customers.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

Pilot Car Operator

Kim's Pilot Car Service
05.2014 - 06.2023
  • Demonstrated exceptional teamwork abilities through collaboration with Truck drivers, Dispatch, State Troopers and other professionals in providing seamless service for transportation and delivery.
  • Collaborated with co-pilots on decision-making processes during high-stress situations, mitigating risks and maintaining a safe environment.
  • Reviewed DOT permits and used navigational maps during each transport and maintained strong knowledge of state and company regulations.
  • Ensured timely arrivals and departures by efficiently coordinating with the truck driver, ground crew, and other relevant personnel.
  • Completed extensive training programs to maintain certifation in multiple states,safety procedures, and industry best practices.
  • Reveiwed routes & local laws to provide fastest, safest and smoothest delivery for on-time arrivals.
  • Provided traffic control, safe merging of oversized loads. Insuring that airplane wings & satellites where delivered safely.

Education

Brocton Central High
Brocton, NY
09.1993

Skills

  • Customer relationship management
  • Lead development and generation
  • Cold calling techniques
  • Email campaign strategies
  • Continuous professional development
  • Battery technology knowledge
  • Wiring experience for batteries

Timeline

Business Devolepment Associate

Camping World
10.2024 - Current

Owner/Operator

Stonewood Flower Farm
03.2018 - Current

Pilot Car Operator

Kim's Pilot Car Service
05.2014 - 06.2023

Brocton Central High

Similar Profiles

CREATE PROFILE