Kimberly Ramirez
Bellevue,NE
Summary
I am an experienced Retail Sales Lead with 3 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lot Porter
Woodhouse
2024.03 - 2024.05
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Maintained safety standards within the lot, conducting regular inspections and reporting any hazards or damages promptly.
- Supported sales team in meeting targets, preparing vehicles for test drives and ensuring proper presentation on the showroom floor.
- Optimized space utilization within the lot, rearranging vehicles strategically to maximize capacity and accessibility.
- Maintained physical appearance of lot to attract customers to business.
Lead Retail Sales Associate
88 Tactical
2022.11 - 2024.02
- Streamlined store operations for better efficiency through regular inventory checks and merchandise organization.
- Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed and implemented policies and procedures for inventory management.
- Analyzed information, shortages, and discrepancies to keep records current and accurate.
- Spearheaded the adoption of advanced technologies such as barcoding systems or RFID technology for improved tracking capabilities leading to increased accuracy in stock control activities.
- Completed thorough opening/closing procedures each day without supervision, ensuring a secure and orderly store environment.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Improved customer satisfaction with personalized assistance in finding suitable firearms.
- Assisted customers in completing necessary background checks and paperwork for firearm purchases efficiently.
- Processed background checks daily and traditional NICS phone-in checks.
Walmart Electronics Associate
Walmart
2022.04 - 2022.10
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain optimal product availability.
- Stayed up-to-date on the latest industry trends and technology advancements, enabling informed conversations with customers about various products.
- Processed transactions efficiently at the point of sale, ensuring accuracy in handling cash and credit payments along with issuing receipts or refunds when necessary.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Worked with loss prevention in monitoring shopper behavior.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
Sandwich Artist
Jimmy John's Sandwiches
2021.09 - 2022.05
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Trained team members to prepare sandwiches and other items according to instructions.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Unfinished Degree in Business Administration - Business Administration
Metropolitan Community College Area
Omaha, NE03.2024
High School Education -
Bellevue West Sr High School
Bellevue, NE12.2022
Skills
- Cash Handling
- Inventory and Stocking
- Product and Service Sales
- Data Entry
- Special Order Coordination
- Documentation and Reporting
- Microsoft Applications Proficiency
- Conflict Resolution
Certification
OSHA Construction Safety and Health, Present
Languages
Spanish
Native or Bilingual
Timeline
Lot Porter
Woodhouse
2024.03 - 2024.05
Lead Retail Sales Associate
88 Tactical
2022.11 - 2024.02
Walmart Electronics Associate
Walmart
2022.04 - 2022.10
Sandwich Artist
Jimmy John's Sandwiches
2021.09 - 2022.05
Unfinished Degree in Business Administration - Business Administration
Metropolitan Community College Area
High School Education -
Bellevue West Sr High School
OSHA Construction Safety and Health, Present
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