Kimberly Rawls
Nashville,TN
Summary
Experienced with rigorous quality assurance processes to ensure product excellence. Utilizes comprehensive testing strategies to identify and resolve defects efficiently.
Knowledge of industry standards and best practices, ensuring consistent and reliable results.
Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Thorough Quality Assurance Specialist with 2-years background in [Industry]. Excellent resource management and allocation skills. Outstanding communication, organizational and time management talents.
Overview
2026
2026
years of professional experience
Work History
Medical Quality Assurance Specialist
Leidos QTC Management
Nashville, TN
01.2024 - 02.2026
- Examine reports from medical providers for clarity, accuracy, and completeness.
Ensure all medical coding and diagnostic testing are properly completed.
Confirm that all required tests and medical records are present.
- Collaboration:Coordinate with providers to clarify reports and address any discrepancies.
Work with internal scheduling teams to arrange additional appointments as needed.
- Support for the VA:Submit clear and concise questions to providers to resolve report inconsistencies.
Ensure documentation meets VA standards for quality and detail
Laundry Attendant
Gallatin Pike Laundromat
Nashville, TN
05.2023 - 09.2023
- Operated washers and dryers to ensure optimal performance and cleanliness of laundromat equipment.
- Sorted, processed, and folded laundry efficiently to meet customer expectations for service quality.
- Maintained inventory of detergents and supplies to support daily operations and customer needs.
- Provided exceptional customer service by assisting patrons with machine operation and addressing inquiries.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
COVID-19 Temperature Screener
Vanderbilt Medical Center
Nashville, TN
2020 - 01.2021
- Responded promptly to inquiries related to screening procedures and health guidelines.
- Assisted in developing efficient workflows for temperature screening operations.
- Conducted contactless temperature readings, minimizing the risk of virus transmission between staff and patients.
- Coordinated with site supervisors to address any concerns or challenges that arose during daily operations, fostering a supportive work environment.
- Assisted in the prevention of COVID-19 spread by identifying individuals with elevated body temperatures and referring them for further evaluation.
LPN Charge Nurse
Trevecca Center for Rehabilitation and Healing
Nashville, TN
04.2018 - 11.2018
- Administered medications and treatments as prescribed by healthcare providers.
- Conducted patient assessments, documenting changes in condition and response to treatment.
- Managed daily operations of the nursing unit, optimizing workflow efficiency.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Served as charge nurse, caring for patients with serious illnesses.
LPN Charge Nurse
Suwannee Medical Personnel
Memphis, TN
11.2010 - 02.2017
- Collaborated with interdisciplinary teams to develop comprehensive care plans.
- Implemented infection control measures, enhancing patient safety standards.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Updated patient medical records with services provided, health conditions, and response to treatments using [Software].
- Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
Education
Technical Diploma - Practical Nursing
TN Technology Center @ Memphis
Memphis, TN08-2010
GED -
Memphis City Board of Education
Memphis, TN03-1994
Skills
- Detail-oriented
- Quality assurance
- Analytical thinking
- Problem-solving skills
- Team collaboration
- Data analysis
- Customer focus
- Geriatric care
- Nursing documentation
- Vital signs monitoring
- End-of-life care
- Home health care
- Health promotion
- Clinical judgment
- Mental health care
- Pediatric care
- Critical thinking
- Medication administration
- Patient charting
- Patient education
- Dementia knowledge and care
- Specimen collection
- CPR/AED
- Physical assessments
- Infection control
- Nursing staff supervision
- Attention to detail
- HIPAA compliance
- Activities of daily living adls
- Patient support
- Wound dressing and suturing
- Strong clinical judgment
- Patient observation
- Patient positioning and transporting
- Procedure explanation
- Conditions reporting
- Work planning and coordination
- Care planning and modifications
- Information compiling and auditing
- Pediatric advanced life support (PALS)
- Teamwork and collaboration
- Cleaning and sanitizing
- Multitasking
- Patient care
- Basic life support
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
Timeline
Medical Quality Assurance Specialist
Leidos QTC Management
01.2024 - 02.2026
Laundry Attendant
Gallatin Pike Laundromat
05.2023 - 09.2023
LPN Charge Nurse
Trevecca Center for Rehabilitation and Healing
04.2018 - 11.2018
LPN Charge Nurse
Suwannee Medical Personnel
11.2010 - 02.2017
COVID-19 Temperature Screener
Vanderbilt Medical Center
2020 - 01.2021
Technical Diploma - Practical Nursing
TN Technology Center @ Memphis
GED -
Memphis City Board of Education