Kimberly Reedy
Tyler
Summary
Dynamic professional with a proven track record at Christus Health, excelling in patient relations and insurance verification. Recognized for timely project completion and exceptional communication skills. A strong team leader who fosters collaboration while adeptly managing complex scheduling and compliance tasks, ensuring operational efficiency and enhanced patient care.
Overview
21
21
years of professional experience
Work History
Clinic Patient Senior Representative
Christus Health
Tyler
12.2023 - Current
- Maintained positive working relationship with fellow staff and management.
- Greeted customers and responded to inquiries in a timely manner in person and via phone.
- Verified insurance benefits for patient elgibility for surgery.
- Completed day-to-day duties accurately and efficiently.
- Handled large cash and credit card transactions.
Advanced Scheduler
UT Health Tyler
Tyler
01.2020 - 11.2023
- Worked closely with hospital nurse managers to prioritize importance and urgency levels of nursing staff
- Performed data entry into computer systems for tracking purposes.
- Ensured compliance with established policies and procedures related to nursing credentials.
- Created, updated, and monitored schedules for hospital floors based on need.
- Provided HR administrative assistance to the management team.
Business Sales Representative
Suddenlink Communications
Tyler
10.2004 - 12.2019
- Sold/up sold commercial customers cable, internet, phone and home security.
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled customer concerns and complaints in a professional manner.
- Adhered to company initiatives and achieved established goals.
- Developed trusting relationships with customers by making personal connections.
Education
Associate of Arts - Education
Tyler Junior College
Tyler, TX05-1995
Skills
- Successfully completes projects in a timely manner
- Communicates well with all levels of management
- Strong team leader and motivator
Timeline
Clinic Patient Senior Representative
Christus Health
12.2023 - Current
Advanced Scheduler
UT Health Tyler
01.2020 - 11.2023
Business Sales Representative
Suddenlink Communications
10.2004 - 12.2019
Associate of Arts - Education
Tyler Junior College
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