Kimberly Reyes-Diaz
Round Lake,IL
Summary
Bilingual in Spanish and English, enhancing communication with diverse clientele. Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Committed and hardworking cashier with experience processing transactions and assisting customers.
Overview
4
4
years of professional experience
Work History
Barista
7 Brew Coffee
11.2024 - Current
- Prepared high-quality coffee beverages following established recipes and standards.
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Trained new baristas on beverage preparation techniques and equipment operation.
- Maintained cleanliness and organization of workstations to ensure efficiency during peak hours.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Cashier/Cook
Rosatis
06.2022 - 09.2024
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Assisted in training new cashiers on register operations and customer service protocols.
Cashier
Culvers
09.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted in maintaining clean and organized workstations to enhance customer experience.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
Education
Round Lake Senior High School
Round Lake, ILSkills
- Time management
- Friendly and outgoing
- Cash handling
- Opening and closing duties
- Team leadership
- Speedy and efficient
- Customer service
- Adaptable and flexible
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
7 Brew Coffee
11.2024 - Current
Cashier/Cook
Rosatis
06.2022 - 09.2024
Cashier
Culvers
09.2021 - 05.2022
Round Lake Senior High School
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