Kimberly Richardson
McKinney,TX
Summary
Visionary Healthcare Consultant focused on integrating faith-centered principles and ethical practices within healthcare systems. Expertise in quality improvement and patient advocacy, with a strong background in developing strategic plans and enhancing operational efficiency. Committed to driving patient-centered care and influencing policy and compliance in the legal healthcare landscape.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Healthcare Consultant
Faithful Healthcare Consulting, PLLC
McKinney, Texas
06.2024 - Current
- Provided strategic business advice to healthcare startup companies and private equity investments.
- Developed strategic plans to enhance service delivery in healthcare organizations.
- Improved operational efficiency through workflow assessments and recommendations.
- Identified opportunities for process automation using artificial intelligence tools.
- Provided recommendations to improve overall quality of patient care through efficient use of resources.
- Conducted research into industry trends, regulations, best practices, and patient care protocols.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
RN Case Manager
Optum
Dallas, Texas
08.2023 - Current
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Conducted comprehensive patient assessments to identify care needs and develop plans.
- Coordinated with multidisciplinary teams to ensure seamless patient care transitions.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Monitored patient progress and adjusted care plans based on ongoing evaluations.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Identified high-risk cases requiring intensive monitoring or specialized interventions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Advocated for patient access to resources and services within the healthcare system.
- Educated patients and families about treatment options and health management strategies.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Utilized electronic health records to document patient interactions and updates accurately.
Onsite Employee Wellness Advisor
Optum
Richardson, Texas
01.2020 - 08.2023
- Organized events and meetings to promote program initiatives.
- Evaluated patient needs and recommended appropriate healthcare resources.
- Resolved patient inquiries regarding insurance coverage and benefits.
- Stayed current on community-based resources and services useful to patients.
- Drafted educational brochures and informative newsletters for patients and staff.
- Participated in outreach activities such as community forums or media events related to programs initiatives.
- Met regularly with program stakeholders to make program adjustments and assess progress.
- Monitored office supplies to replenish needed inventory before depletion.
Program Director
North Texas Job Corps
McKinney, Texas
05.2016 - 01.2020
- Coordinated continuing education programs for nurses in the local community.
- Collaborated with healthcare professionals to align curriculum with industry standards.
- Facilitated hands-on training sessions to enhance practical nursing skills among students.
- Mentored aspiring nurses, offering guidance on best practices and career paths.
- Evaluated student performance through assessments, feedback, and practical examinations.
- Designed personal clinical assignments consistent with student's knowledge base, competency, and learning needs.
- Instructed courses in nursing to meet educational requirements stated in credit course outline and board of registered nursing regulations.
- Developed engaging lesson plans for nursing students in clinical and classroom settings.
Education
Associate of Applied Science - Nursing
Southern Arkansas Univeristy
2012
Technical Certificate - Nursing
South Arkansas Community College
2008
High School Diploma - General
Smackover High School
2004
Skills
- Program management
- Quality enhancement
- Patient advocacy
- Care coordination
- Chronic disease management
- Healthcare regulations
- HIPAA compliance
- Critical thinking
- Analytical skills
- Problem-solving
- Decision-making
- Interpersonal skills
- Relationship building
Certification
- Certified Health Coach
Timeline
Healthcare Consultant
Faithful Healthcare Consulting, PLLC
06.2024 - Current
RN Case Manager
Optum
08.2023 - Current
Onsite Employee Wellness Advisor
Optum
01.2020 - 08.2023
Program Director
North Texas Job Corps
05.2016 - 01.2020
High School Diploma - General
Smackover High School
Technical Certificate - Nursing
South Arkansas Community College
Associate of Applied Science - Nursing
Southern Arkansas Univeristy