Kimberly Rivera
Santa Fe,NM
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Financial Services Representative
World Finance
Santa Fe , New Mexico
05.2025 - 01.2026
- Conducted regular reviews of existing portfolios to ensure they remain in line with clients' goals.
- Ensured that all customer inquiries were answered promptly and completely.
- Managed multiple accounts simultaneously while ensuring compliance with all relevant laws.
- Processed transactions quickly and accurately in accordance with established procedures.
- Cold-called potential clients to discuss available financial products and services.
Certified Clinical Medical Assistant
Christus Health
Santa Fe, NM
02.2023 - 04.2025
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient calls and messages.
Medical Assistant
CHRISTUS Health
07.2022 - 02.2023
- Assist providers by preparing charts, rooming patients, updating any changes to patient’s EMR
- Administer vaccines mostly on adult patients
- Floating has given me the opportunity to work different clinics
- Family practice and specialty clinics ex: women’s care, urology, pain & spine, heart & vascular, surgical, neurosurgery, wound care, pulmonary, and palliative care
- Every clinic has been different as far as what is needed from the patient, all while abiding all HIPPA laws.
Medical Assistant Intern
CHRISTUS Health
Santa Fe, NM
04.2022 - 06.2022
- As an intern, the job duties involve 40 hour work weeks, 24 hours of class and 16 hours of shadowing in the clinics
- These are some examples of what I’ve learned in class and have done in my shadowing experience vitals, rooming a patient, ekg’s, injections, BPA’s, point of care testing, and some simple sterile procedure set up that apply more to women’s clinic
- Service Excellence
CHRISTUS Health
Santa Fe, NM
09.2021 - 04.2022
- As a screener I, help people get to a patient room if visiting
- Ensure they are following all Covid-19 precautions
- Working alongside a team of 14 people we alternate in different areas of the hospital
- Using
- Epic I look for patient information such as appointments, following all HIPPA laws.
Starbucks Manager
Albertsons
Santa Fe, NM
08.2019 - 09.2020
- Assisted team members with long lines.
- Maintained the sales floor, stocked, clean, and organized.
- Kept up with standards and expectations for client satisfaction
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Customer Service Representative
Albertsons
Santa Fe, NM
07.2015 - 10.2018
- I was in charge of helping guests and answering phones
- Followed directions and worked in a timely manner, work well with others.
Education
High school diploma -
05.2016
Skills
- Inventory Control
- Clinical training
- Flexibility
- Reliability
- Teamwork
- Retail sales
- Epic
- HIPAA
- Hospital Experience
- Patient care
- Vital Signs
- EMR Systems
- Sales supervision
- Sales quotas
- Transaction processing
- Cash flow management
- Funds distribution
- Financial statement analysis
Certification
BLS for Healthcare Providers March 2022 to March 2026
National Healthcare Association CCMA
February 2023 to February 2025
Languages
Timeline
Financial Services Representative
World Finance
05.2025 - 01.2026
Certified Clinical Medical Assistant
Christus Health
02.2023 - 04.2025
Medical Assistant
CHRISTUS Health
07.2022 - 02.2023
Medical Assistant Intern
CHRISTUS Health
04.2022 - 06.2022
CHRISTUS Health
09.2021 - 04.2022
Starbucks Manager
Albertsons
08.2019 - 09.2020
Customer Service Representative
Albertsons
07.2015 - 10.2018