Kimberly Roberts
Plano,TX
Summary
Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Quality Control Technician
Fibergrate Composite Structures
Stephenville, TX
08.2015 - 07.2024
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Maintained quality documentation and records for conformance with relevant standards.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Conducted a thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous.
- Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
Install Sales/ Paint/ Home Decor Department Mgr.
Lowes Home Improvment
Vacaville, CA
05.2007 - 11.2014
- Developed strong relationships with customers, suppliers, and install contractors.
- Ensure the customer experience is exceeded by three call steps.
- Setting up installs with contractors and customers.
- Staging material for install pickup. Solving any issues with out-of-stock or late materials before the install date.
- Helping customers with any questions regarding installations questions, paint related questions or home decor needs.
- Operating within budget for all departments.
- Maintaining inventory levels.
Education
Criminal Justice
Tarleton State University
Stephenville, TXSkills
- Compliance Verification
- Calibration standards
- Testing Procedures
- ISO standards
- Audit Assistance
- Quality SOPs Development
- Multitasking Abilities
- QMS
- Inventory control
- Loss prevention
- Operations oversight
- Detail-oriented
- Strong multi-tasking
- Customer service
- Forklift experience
- Warehouse experience
Timeline
Quality Control Technician
Fibergrate Composite Structures
08.2015 - 07.2024
Install Sales/ Paint/ Home Decor Department Mgr.
Lowes Home Improvment
05.2007 - 11.2014
Criminal Justice
Tarleton State University
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