Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kimberly Rodriguez

Hyde Park,Utah

Summary

Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Cleaner

Valley Cleaning Co.
08.2024 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Regular sanitization of high-touch surfaces to minimize the spread of germs, enhancing overall facility hygiene.
  • Used time management and efficient cleaning methods to meet deadlines.

HEAT Eligibility Specialist

Bear River Association of Governments
09.2019 - Current
  • Maintained compliance with local, state, and federal regulations in all phases of eligibility determination.
  • Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors affecting client eligibility status.
  • Aid clients in accurately completing eligibility forms, applications, and document.
  • Effectively engage with individuals of diverse cultural backgrounds throughout the application process.

Benefit Enrollment Counselor

Bear River Association of Governments
01.2020 - 12.2021
  • Informed clients during the intake process by maintaining up-to-date knowledge of department-specific policies and procedures.
  • Managed confidential client records accurately to maintain data privacy regulatory compliance.
  • Maintained compliance with funder requirements by diligently monitoring project progress and submitting timely reports.
  • Informed clients during the intake process by maintaining up-to-date knowledge of department-specific policies and procedures.

Supervisor

A&W
08.2016 - 07.2017
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Supervised staff to ensure prompt and accurate preparation of food and beverage orders.
  • Monitored daily cash handling procedures to guarantee accurate accounting records and minimize discrepancies.

Brand Rep

Justice
11.2014 - 04.2015
  • Completed floorsets, filled floor, and operated cash register.
  • Enhanced sales performance by effectively communicating product features and benefits.
  • Assisted in maintaining a clean, neat, and professional store through daily opening and closing tasks.

Education

Career Diploma -

Penn Foster Career School
Scranton, Pennsylvania
11.2025

High School Diploma -

Sky View High School
Smithfield, Utah
06.2017

Skills

  • Basic administrative knowledge
  • Customer service
  • Effective communication skills
  • Telephone Etiquette
  • Documentation And Reporting
  • Front Desk Reception Abilities

Languages

Spanish
Native or Bilingual

Timeline

Cleaner

Valley Cleaning Co.
08.2024 - Current

Benefit Enrollment Counselor

Bear River Association of Governments
01.2020 - 12.2021

HEAT Eligibility Specialist

Bear River Association of Governments
09.2019 - Current

Supervisor

A&W
08.2016 - 07.2017

Brand Rep

Justice
11.2014 - 04.2015

Career Diploma -

Penn Foster Career School

High School Diploma -

Sky View High School

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Kimberly Rodriguez