Kimberly Rodriguez
Orem,UT
Summary
Proficient and caring nursing assistant team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
Work History
Assistant
Aspen Grove
11.2023 - 04.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Teacher's Assistant
Alpine School District
08.2021 - 12.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported student learning objectives through personalized and small group assistance.
- Graded assignments and reported individual progress to teacher.
- Maintained safety and security by overseeing students in recess environments.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
Certified Nursing Assistant
Stonehenge Of American Fork
02.2021 - 07.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Customer Service Representative
Doterra Essential Oils
03.2020 - 01.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Certification - Master Aesthetician
Skin Science Institute, Inc. DBA Skih Science Institute of Laser & Esthetics-Salt Lake
Salt Lake City, UT04.2021
Certification - Nursing Assistant
Mountainland Applied Technology College
Lehi, UT12.2020
Skills
- Fast Learner
- Team Collaboration
- Support Services
- Patient Care
- Compassionate caregiver
- Safety Precautions
- Adaptable
- Patient relationship building
- Materials Preparation
- Student Engagement
- Safety Guidelines
- Customer Service
- Problem-solving abilities
- Critical Thinking
Languages
Spanish
Full Professional
Timeline
Assistant
Aspen Grove
11.2023 - 04.2024
Teacher's Assistant
Alpine School District
08.2021 - 12.2022
Certified Nursing Assistant
Stonehenge Of American Fork
02.2021 - 07.2021
Customer Service Representative
Doterra Essential Oils
03.2020 - 01.2021
Certification - Master Aesthetician
Skin Science Institute, Inc. DBA Skih Science Institute of Laser & Esthetics-Salt Lake
Certification - Nursing Assistant
Mountainland Applied Technology College
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