Kimberly Ruiz
Rosamond,CA
Summary
Motivated professional with a strong background in Office Administration, Insurance Verification, and Customer Support Services. Experience working in fast-paced environments all while meeting project deadlines. Commended for organization, efficiency, priority management, and communication skills. Familiar with many modern systems and applications including MS Office (Word, Outlook, etc).
Overview
10
10
years of professional experience
Work History
Pre- Services Specialist
UnitedHealth Group
02.2019 - Current
- Verified insurance information for new patients and referrals.
- Updated insurance information for existing patients.
- Called to obtain pre-authorization for recommended services and procedures.
- Explained to patients what their financial responsibilities were.
- Inform relevant clinical staff about denials.
Patient Services Representative
Conifer Health
11.2016 - 02.2019
- Scheduled patients for necessary office visits.
- Served as a liaison between patients and physicians to assist patients in understanding their prep instructions.
- Maintained patient privacy and confidential patient information.
- Utilized strong assessment skills to determine necessary patient care.
Insurance Verification Specialist
Anthem
08.2013 - 11.2016
- Verified insurance eligibility and benefits prior to scheduled appointment
- Timely verification of medical benefits.
- Documented information into the system.
- Contact patients regarding their insurance benefits.
- Contact the appropriate insurance company via telephone and / insurance websites for the purpose of identifying information regarding patient eligibility,
- Obtained information regarding authorization requirements and documented all information in the patients account.
Education
High School Diploma -
Quartz Hill High School
Quartz Hill, CA05.2009
Skills
- Medical Terminology
- Data Collection & Entry
- Customer Relations
- Telephone Etiquette
- Records & Reporting
- Planning & Scheduling
Timeline
Pre- Services Specialist
UnitedHealth Group
02.2019 - Current
Patient Services Representative
Conifer Health
11.2016 - 02.2019
Insurance Verification Specialist
Anthem
08.2013 - 11.2016
High School Diploma -
Quartz Hill High School
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