Kimberly Sadler
St. Peter,,MN
Summary
Dynamic professional with a proven track record in small business operations and customer relations, notably at The Pointe Golf Course and Event Space. Excelled in enhancing customer satisfaction and fostering strong relationships, leveraging exceptional verbal communication and operations management skills. Demonstrated ability to learn rapidly in fast-paced environments, achieving significant improvements in client service and team performance.
Overview
12
12
years of professional experience
Work History
Bakery Owner
Self
Elk Point, SD
02.2013 - 09.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Oversaw all inventory and ordering each week, making sure everything was available when needed to complete orders.
Lead Customer Service Representative
The Pointe Golf Course and Event Space
Elk Point, SD
04.2020 - 08.2024
- Enhanced customer satisfaction by efficiently resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Engaged clients in person and over phone to answer questions and address complaints.
- Oversaw and assisted with ordered, inventory and schedules.
Paraprofessional
Elk Point Jefferson School District
Elk Point, SD
09.2020 - 12.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Worked closely with other staff on how to make sure each student was successful in their education.
Education
Associates - Education
Western Iowa Tech Community College
Sioux City, IA11.2023
General
Elk Point Jefferson School District
Elk Point, SD05.2001
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
References
James Leasure-Scholarships of America (507) 317-7784
Deb McCreary-Elk Point’s Mayor (605) 670-2135
Sylvia Lawrence-Retired (605) 659-6321
Kara Nussbaum-Paraprofessional (605) 838-8389
Leisa Sexton-Teacher (712) 389-6346
Timeline
Paraprofessional
Elk Point Jefferson School District
09.2020 - 12.2023
Lead Customer Service Representative
The Pointe Golf Course and Event Space
04.2020 - 08.2024
Bakery Owner
Self
02.2013 - 09.2024
Associates - Education
Western Iowa Tech Community College
General
Elk Point Jefferson School District