KIMBERLY SALGADO
El Paso
Summary
Highly effective and experienced medical assistant with knowledge of the general front medical office practices and procedures. Experienced in maintaining office and patient records by applying excellent organizational and office skills on a daily basis. A strong team player that effectively maintains working relationships with patients, co-workers, physicians, and administration.
Overview
21
21
years of professional experience
Work History
Patient Access Represenative III
The Hospitals of Providence East Campus/Conifer
El Paso
12.2022 - Current
- Streamlined patient registration and insurance verification, improving process efficiency.
- Managed incoming calls to resolve patient inquiries and schedule appointments.
- Collaborated with clinical staff to ensure seamless patient flow and service delivery.
- Educated patients on financial responsibilities and payment options for better understanding.
Surgery Scheduler
El Paso Surgical Associates
El Paso
07.2016 - 12.2022
- Scheduled surgical procedures and maintained surgical calendar for three general surgeons.
- Established communication with hospitals and ambulatory surgical centers to streamline scheduling.
- Managed patient documents, ensuring accuracy in insurance verification and surgery authorizations.
- Served as primary contact for patients, physicians, and facilities via various communication methods.
- Coordinated check-ins, check-outs, follow-up appointments, labs, and exams to enhance patient flow.
- Communicated with insurance companies regarding authorizations for radiology studies.
- Ensured completion of physician statement forms and FMLA documentation signed by the physician.
Medical Assistant
Southwest Neurospine Institute
El Paso
09.2009 - 04.2016
- Facilitated patient examinations and procedures in collaboration with physicians.
- Coordinated appointments and managed patient scheduling for efficiency.
- Verified patient coverage and processed insurance information accurately.
- Educated patients on treatment plans and proper medication usage.
Medical Assistant
Dr. Haroution Shahinian
El Paso
02.2009 - 09.2009
- Facilitated patient examinations and procedures for physicians.
- Coordinated patient scheduling to optimize appointment efficiency.
- Prepared examination rooms, ensuring readiness of all necessary equipment.
- Processed insurance information while verifying patient coverage accuracy.
- Maintained accurate electronic health records for all patients.
Insurance Verification Clerk/Receptionist
El Paso Surgical
El Paso
11.2004 - 01.2007
- Managed all patient documentation, including insurance verification and authorization processing.
- Communicated with insurance companies to verify coverage and secure service authorizations.
- Verified workers’ compensation eligibility and obtained necessary authorizations for services.
- Collected deductibles, copays, and co-insurance payments at front desk.
- Prepared check-ins and check-outs, coordinating follow-up appointments efficiently.
- Obtained and documented patient medical histories, including medication lists.
- Maintained accurate patient care records to support effective treatment planning for hematology/oncology practice.
- Established contacts with hospitals and radiology centers to obtain necessary imaging studies.
Education
Registered Medical Assistant -
Career Centers of Texas
El Paso, TexasHigh School Diploma -
Eastwood High School
El Paso, TexasSome College (No Degree) - Hospital Administration
Grand Canyon University
Phoenix, AZSkills
- Patient registration
- Insurance verification
- Electronic health records
- EHR systems expertise
- Patient care coordination
- Organizational efficiency
- Clinical practice management
- Assertive communication
- Bilingual proficiency
Timeline
Patient Access Represenative III
The Hospitals of Providence East Campus/Conifer
12.2022 - Current
Surgery Scheduler
El Paso Surgical Associates
07.2016 - 12.2022
Medical Assistant
Southwest Neurospine Institute
09.2009 - 04.2016
Medical Assistant
Dr. Haroution Shahinian
02.2009 - 09.2009
Insurance Verification Clerk/Receptionist
El Paso Surgical
11.2004 - 01.2007
Registered Medical Assistant -
Career Centers of Texas
High School Diploma -
Eastwood High School
Some College (No Degree) - Hospital Administration
Grand Canyon University