Kimberly Samuel
Homestead,United States
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
UPMC Western Psychiatric Hospital
Pittsburgh, Pennsylvania
02.2026 - Current
- Assisted pharmacists in preparing and dispensing medications for patient care.
- Processed prescription orders accurately using pharmacy software systems.
- Educated patients about medication usage and potential side effects.
- Provided exceptional customer service to patients and healthcare professionals.
- Managed medication inventory to ensure proper stock levels and organization.
- Handled administrative tasks, including filing and processing insurance claims efficiently.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Paraprofessional
Percision HR
Pittsburgh, Pennsylvania
09.2025 - 02.2026
- Implemented individualized support plans for students with specific needs.
- Monitored student progress and reported observations to instructional staff.
- Facilitated communication between students and educators to enhance learning experiences.
- Supported classroom management by assisting teachers with daily activities.
- Maintained a safe and orderly classroom environment for optimal learning conditions.
- Collaborated with staff to develop strategies for improving student outcomes.
- Organized and participated in student activities to promote engagement and teamwork.
- Applied positive reinforcement to redirect negative behaviors.
Resident Advisor
Partners For Quality
Pittsburgh, Pennsylvania
09.2023 - 03.2025
- Responded to crisis situations quickly to maintain calm and immediately determine the level of assistance needed.
- Coordinated conflict resolution efforts among residents to maintain a positive living environment.
- Assisted in implementing safety protocols and emergency procedures for resident well-being.
- Facilitated community events to promote resident engagement and social interaction.
- Collaborated with staff to assess resident needs and develop tailored support plans.
- Maintained accurate documentation of resident interactions and incidents for compliance purposes.
- Mentored new resident advisors on best practices in communication and community building.
Barista
Starbucks
Monroeville
08.2022 - 09.2023
- Trained new staff members on proper coffee preparation and customer service techniques
- Exhibited strong work ethic, ensuring consistent delivery of high-quality products and services
- Adapted to different customer needs and preferences, resulting in increased customer satisfaction
- Resolved customer complaints calmly and professionally, enhancing overall customer experience
- Utilized point-of-sale (POS) system to accurately process customer payments
Team Member
Target
06.2021 - 08.2022
- Demonstrated excellent customer service skills in a fast-paced retail environment and achieved employee-of-the-month honors
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Developed and maintained relationships with key customers, contributing to increased sales
- Set up promotional displays for store events to enhance visibility and attract customers
- Performed daily store opening and closing duties, ensuring that all store policies were followed
Education
Some College (No Degree) - Psychology
Penn State University
Pittsburgh09-2026
Skills
- Patient education
- Inventory control
- Administrative tasks
- Customer service
- Patient outreach
- Conflict resolution
- Initiative and Problem-solving Abilities
- Office management
- Active listening
Timeline
Pharmacy Assistant
UPMC Western Psychiatric Hospital
02.2026 - Current
Paraprofessional
Percision HR
09.2025 - 02.2026
Resident Advisor
Partners For Quality
09.2023 - 03.2025
Barista
Starbucks
08.2022 - 09.2023
Team Member
Target
06.2021 - 08.2022
Some College (No Degree) - Psychology
Penn State University