Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Sanmiguel

Queens,NY

Summary

Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

9
9
years of professional experience

Work History

Cashier

Supergiros Gane
06.2022 - 12.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Customer Service Representative

Disant Tech
03.2018 - 05.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Sales Assistant

Relojeria Peñafiel
06.2015 - 02.2018
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Education

High School Diploma -

INEM Jorge Isaac
Cali, Colombia
12.2014

Skills

  • Product Recommendations
  • Customer Service
  • Product restocking
  • Drawer balancing
  • Cash Handling

Timeline

Cashier

Supergiros Gane
06.2022 - 12.2023

Customer Service Representative

Disant Tech
03.2018 - 05.2022

Sales Assistant

Relojeria Peñafiel
06.2015 - 02.2018

High School Diploma -

INEM Jorge Isaac

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Kimberly Sanmiguel