Ambitious, career-focused individual motivated and inspired to continue to grow professionally and learn new concepts in social services.
Overview
20
20
years of professional experience
Work History
Crisis Intervention and Diversion Unit Supervisor
SPHS Behavioral Health
Washington, PA
01.2017 - Current
Implemented short and long term program goals while ensuring compliance with government regulations and agency policies.
Assists in budget preparation, monitors monthly spending, and identifies new funding sources.
Conducts staff training via conferences or meetings, monitoring performance to ensure quality service delivery.
Responsible for interviewing, training, scheduling, and evaluating program staff.
Ensured timely completion of all required correspondence, records, reports, and documentation.
Delivered direct services for behavior health crisis assessments and wellness checks.
Promotes community awareness of program activities.
Emergency Mental Health Delegate
SPHS Behavioral Health
Charleroi, PA
02.2007 - Current
Conducted psychiatric assessments for inpatient admission.
Managed all necessary documentation and ensured compliance with legal obligations pertaining to 302 commitments for behavioral health units, also assisting with the admission process for 201 cases.
Managed on-call duties outside of regular office hours.
Coordinated with emergency departments of Washington County hospitals to ensure compliance with legal procedures and policies for 302 commitments.
Crisis Intervention and Diversion Unit Team Leader
SPHS Behavioral Health
Washington, PA
08.2016 - 01.2017
Ensured compliance with all safety regulations in the workplace.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Developed strategies for problem solving and conflict resolution among team members.
Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Participated in regular meetings with senior leadership to provide updates on team progress.
Collaborated with other departments to ensure alignment of goals across teams.
Provided coaching and feedback on employee performance, encouraging professional development.
Maintained a positive work environment that promoted collaboration between team members.
Administrative Case Manager
SPHS Behavioral Health
Charleroi, PA
02.2007 - 08.2016
Conducted mental health base service intakes and assessed level of care for case management.
Monitored mental health service recipients at an administrative level.
Participated in treatment team staffings to coordinate and refer individuals to treatment and community resources.
Monitored client progress through regular follow-up contacts.
Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Provided referrals to appropriate health care providers or other community resources.
Counseled clients on available resources within the community that could help meet their needs.
Developed individualized care plans with input from clients and their families.
Blended Case Manager
SPHS Behavioral Health
Charleroi, PA
11.2003 - 02.2007
Coordinated services for individuals, advocated for mental health, and linked clients to community resources.
Monitored progress towards established goals and documented all activities related to case management services.
Maintained accurate records of client information including progress notes.
Provided direct case management services to adults and children with a history of mental health issues, substance abuse and homelessness.
Education
Bachelor of Science - Education
California University of Pennsylvania
California, PA
12-2002
Skills
Crisis Management
Communication
Empathy
Leadership
Problem Solving
Decision Making
Conflict Resolution
Staff Development
Timeline
Crisis Intervention and Diversion Unit Supervisor
SPHS Behavioral Health
01.2017 - Current
Crisis Intervention and Diversion Unit Team Leader