Summary
Overview
Work History
Education
Skills
Websites
Memberships And Advisory Boards
Certification
Timeline
Generic

Kimberly Schaefer, RN

North Wales,PA

Summary

Results-oriented professional with multifaceted career in leadership, spanning sales, commercialization, product development, and digital health, underpinned by a solid clinical foundation. My commitment is to reshape healthcare using advanced technology and human-centric design. My key accomplishments include steering innovative digital health strategies, enhancing operational effectiveness with AI/ML technology, and making strategic decisions based on analytics. I excel in cross-functional collaboration, managing change, and leading diverse teams effectively. My expertise also includes forging strong relationships with stakeholders and clients, conducting in-depth market research and analysis, and understanding clinical processes and healthcare regulations. I have a proven track record in driving business growth, product commercialization, operational efficiency with agile methodologies, and developing marketing strategies to increase brand engagement.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Director, Life Science Solutions and Consulting

SoftServe
05.2022 - Current
  • Spearheaded transformative patient experiences and accelerated business outcomes through custom built solutions that leverage data insights and cutting-edge technology
  • Shared expertise on healthcare innovation through speaking at industry events, webinars, and roundtables for clients across the healthcare continuum (Pharma, Biotech, Med Device, CRO, Payer, Provider)
  • Partnered with Centers of Excellence to craft proactive industry-specific proposals, develop assessment tools, and produce engaging demos and presentations for key industry events and client engagements
  • Advised clients on embracing advanced technologies, such as Generative AI, offering strategic guidance, and facilitating change management to overcome challenges and enhance successful technology integration
  • Bridged the gap between healthcare and technology using clinical background to build solutions that enhance patient outcomes through the strategic application of Real-World Data Evidence
  • Delivered high-impact content and consultations on emerging industry trends (Value Based Care) and regulatory changes (e.g., GDPR, HIPAA, FDA AI Standards, FAIR), enhancing decision-making processes for clients and internal teams
  • Championed centralized data management and infrastructure optimization, establishing robust data governance and literacy frameworks to ensure data integrity and support successful initiatives
  • Created strategic playbooks, pitch decks, and marketing materials aligned with sales goals and market needs for effective client communication and adoption
  • Led CRM improvements, Go-to-Market strategies, and sales tools to boost growth and engagement with partners (AWS, Google, Microsoft, Nvidia, Sitecore, Mulesoft, Pega, Databricks, Snowflake).

Associate Director, Integrated Technology Solutions

Cencora
10.2020 - 04.2022
  • Led product management for FormularyDecisions, a secure online platform, enhancing bi-directional info exchange between life sciences and healthcare decision-makers, boosting product awareness and payer insights across all development stages
  • Drove business growth by obtaining critical market insights, assisting strategy development, establishing product roadmaps, creating business cases, and launching new product offerings to create unique value for our customers
  • Decisions based on data analytics, insights generation, user metrics and internal/external feedback by engaging with the platform client and user community via various market research methods
  • Spearheaded new product ideation and enhancements in an agile framework, incorporating AI/ML technologies, such as adaptive communications
  • Developed and maintained platform content and standards, ensuring data integrity and effective marketing communication
  • Defined product roadmaps; documenting and prioritizing requirements; preparing client use cases; leading alpha/beta pilots; and formalizing cybersecurity red testing
  • Managed a team, fostering innovation and excellence, while building strategic partnerships for product enhancement.

Transformation Product Innovation Advisor

CVS Health
02.2018 - 10.2020
  • Recruited by VP to spearhead the strategic planning and execution of groundbreaking digital health chronic care programs
  • Led product design and commercialization driving successful launches that impacted the entire organization (retail, pharmacy, PBM, Aetna health plan, and Minute clinic) and facilitated market growth across all organization LOBs (Employer groups, DTC, B2B)
  • Leveraged clinical and technical knowledge to gain CMO approval for an evidence-based clinical program and to develop a diabetes-focused product, enhancing patient care and program credibility
  • Demonstrated collaboration and leadership by driving clinical strategy with stakeholders, third-party vendors (Livongo), and mentoring a transformation team, fostering a culture of innovation and excellence
  • Applied analytical and problem-solving abilities to develop predictive analytics models and perform market sizing, optimizing program ROI and addressing care gaps effectively
  • Utilized communication and marketing expertise to develop client-facing materials and drive significant enterprise revenue, strengthening client relationships and enhancing brand engagement.

Healthcare Industry Solutions Practice Manager

AT&T
04.2011 - 01.2017
  • Principal SME for the healthcare segment driving healthcare technology enhancements by conducting in-person discussions, writing articles, creating marketing materials and hosting forums across the country
  • Strategized with senior leadership to understand market drivers and developed strategic solutions through consultative methods, leveraging the base of value proposition, case studies, work-flow analysis, and industry knowledge
  • Focused on cybersecurity and new product development that included enabling devices with SIM chips to integration of disparate systems through new digital technology to HL7 integration with EHRs (EPIC)
  • Designed and implemented technologies that provided solutions in collaboration with third-party vendors (Cisco, Qualcomm, Vivify) for clients that ranged from medical devices, biopharmaceuticals, IDNs, health plans to employer groups
  • Stack ranking year end top quadrant with 200% marked growth from 2014-2016: 86m sales from 2011 to 2013.

Territory Business Manager

Dexcom
03.2006 - 02.2007
  • Hired by CEO (ex-Medtronic VP), led launch of first FDA-approved glucose monitor, #1 sales rep in Q1, set record until 2009.

Diabetes Management Consultant

Medtronic
11.2004 - 02.2006
  • Provided insulin pump technical support and service with in-services, physician seminars, and outreach programs for members
  • Conducted CGM Professional consultations helping endocrinologists interpret patient results.

Molecular Sales Specialist

Abbott Molecular Diagnostics
12.2003 - 11.2004
  • Establish molecular assays in oncology labs, led a study at Jefferson on UroVysion for TCC surveillance
  • Achieved President's Club (4th/32) and Regional (2nd/9) rankings, won CRM Award, and had the highest call average in 2004.

Territory Representative

Bayer Pharmaceuticals
10.2001 - 12.2003
  • Educated medical professionals, ranked top in sales, rolled out national software, won Rep of the Month, promoted to PSR Level II, achieved Presidents Club, and won multiple script growth contests.

Territory Manager

Pfizer
04.1998 - 10.2001
  • Developed medical education leaders, organized CME programs, software trainer, and led national speaker tours
  • First to establish a hospital Lipitor protocol
  • Continually led in call average and sales achieving Captains Status and regional awards.

Alternate Trade Channels Sales

Johanna Foods
02.1997 - 01.1998
  • Generated new business, managed national brokers, and oversaw promotions
  • Engaged in trade shows and fundraisers, promoted beverages and yogurt brands
  • Expanded into key sectors, handling 30+ accounts including Sam’s Club and CVS.

Account Manager

Daymon Associates
08.1994 - 01.1997
  • Liaised between customers and manufacturers, presented OTC meds and vitamins, developed promos, and analyzed growth.

Computer Training Coordinator

Astra Merck
06.1993 - 08.1994
  • Won 2 excellence awards: revamped PC Training, saving $400k/year and boosting participation by 35%.

Education

Bachelor of Science in Nursing -

DREXEL UNIVERSITY
09-2009

Bachelor of Arts in Journalism & Advertising -

TEMPLE UNIVERSITY
01.1993

Skills

  • Strategic Leadership & Digital Transformation
  • Technological Fluency
  • Data-Driven Decision Making
  • Cross-Functional Collaboration
  • Client Relationship Management
  • Market Analysis & Competitive Insights
  • Healthcare and Clinical Expertise
  • Business Growth & Value Creation
  • Operational & Agile Product Management
  • Marketing & Brand Engagement

Websites

Memberships And Advisory Boards

  • Intelligent Health Association, Advisory Board I-Home
  • HIMSS AI/ML Circle, NI Task Force, NJ Clinical Informatics Committee
  • HITLAB, DIA Global, DiMe

Certification

Pennsylvania State Bureau of Professional and Occupational Affairs:Nursing License #RN609891

SoftServe Certifications: Change Management Ambassador and ISO 13485 Auditor

Partner Training Certifications: AWS, Google, Microsoft, Pega, SiteCore

Harvard Online: Technology Entrepreneurship: Lab to Market

LinkedIn: Master Digital Transformation, Digital Transformation for Leaders

Timeline

Director, Life Science Solutions and Consulting

SoftServe
05.2022 - Current

Associate Director, Integrated Technology Solutions

Cencora
10.2020 - 04.2022

Transformation Product Innovation Advisor

CVS Health
02.2018 - 10.2020

Healthcare Industry Solutions Practice Manager

AT&T
04.2011 - 01.2017

Territory Business Manager

Dexcom
03.2006 - 02.2007

Diabetes Management Consultant

Medtronic
11.2004 - 02.2006

Molecular Sales Specialist

Abbott Molecular Diagnostics
12.2003 - 11.2004

Territory Representative

Bayer Pharmaceuticals
10.2001 - 12.2003

Territory Manager

Pfizer
04.1998 - 10.2001

Alternate Trade Channels Sales

Johanna Foods
02.1997 - 01.1998

Account Manager

Daymon Associates
08.1994 - 01.1997

Computer Training Coordinator

Astra Merck
06.1993 - 08.1994

Bachelor of Science in Nursing -

DREXEL UNIVERSITY

Bachelor of Arts in Journalism & Advertising -

TEMPLE UNIVERSITY

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Kimberly Schaefer, RN