Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kimberly Schwalbe

Rose City,MI

Summary

Dynamic and results-oriented professional with extensive experience in dental office administration and transaction coordination. Excelled at Dr. Lewandowski by enhancing patient retention and office efficiency through expert patient communication and Dentrix software proficiency. Demonstrated strong organizational skills and HIPAA compliance, significantly improving patient management and confidentiality practices.

Overview

15
15
years of professional experience

Work History

Hygiene Coordinator

Dr. Lewandowski
07.2024 - Current
  • Enhanced office efficiency by coordinating and prioritizing hygiene tasks for a team of dental hygienists.
  • Managed patient inquiries with professionalism, addressing concerns regarding treatments or financial responsibilities promptly and effectively.
  • Monitored inventory levels and ordered necessary supplies, contributing to seamless operations in the hygiene department.
  • Organized regular team meetings to discuss best practices, share feedback, and foster collaboration among hygienists.
  • Increased patient retention with exceptional customer service and prompt follow-up communication.
  • Ensured accurate treatment records by diligently updating and maintaining patient files.
  • Reduced wait times for appointments through efficient management of the hygiene schedule.
  • Identified trends in patient needs or preferences related to preventive oral care services offered by the practice.
  • Made and confirmed appointments to promote necessary follow-up care to maintain dental health.

Gola Cabins

Gerald Gola
03.2024 - 11.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Transaction Coordinator

First Team Reality
01.2010 - 06.2013
  • Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
  • Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
  • Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
  • Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
  • Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
  • Conducted consistent follow-ups with clients to address any concerns or questions related to their transactions promptly.
  • Strengthened client trust by consistently delivering transparent and timely communication throughout transaction process.
  • Facilitated communication between buyers and sellers to resolve issues swiftly, maintaining positive relations and preventing transaction fall-through.

Education

High School Diploma -

Sunny Hills High School
Fullerton, CA
06-2010

Skills

  • HIPAA compliance
  • Patient communication
  • Dental software proficiency
  • Oral hygiene education
  • Office administration
  • Patient scheduling
  • Cleaning and sanitation
  • Electronic health records
  • Dental charting
  • Dentrix software proficiency

Languages

Spanish
Native or Bilingual

Timeline

Hygiene Coordinator

Dr. Lewandowski
07.2024 - Current

Gola Cabins

Gerald Gola
03.2024 - 11.2024

Transaction Coordinator

First Team Reality
01.2010 - 06.2013

High School Diploma -

Sunny Hills High School

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Kimberly Schwalbe