Kimberly Scoggins
Los Angeles,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Federal Aid and Attendant
Veterans Affairs
Los Angeles, California
03.2015 - 05.2024
- Assisting disabled veteran with everyday functioning
- Escorts patient on appointments.
Child Care Assistant
Chesley Child Care (Volunteer Work)
Los Angeles, California
09.2011 - 12.2011
- Provides child care (newborns to 14 years old, as well as extensive administrative and supervisory skills)
- Coordinates exercises and playtime; provided assistance with reading, writing, creative, and social skills
Customer Service Representative - Call Center
Bank of America Home Loans
Glendale, California
12.2010 - 09.2011
- Serviced 200 inbound/outbound calls for Customer Service and Sales in the loan servicing line of business
- Provided strong customer solutions by providing seamless delivery of service
Child Care Assistant
Chesley Child Care
Los Angeles, California
01.2008 - 12.2010
- Provided child care (newborns to 14 years old, as well as extensive administrative and supervisory skills
- Identified student learning challenges and collaboratively shaped daily activities to meet needs of children
Customer Service Representative - Call Center
VXI Global Solutions Inc.
Los Angeles, California
05.2010 - 09.2010
- Provided positive, supportive, creative, and successful support to new Customer Service Representatives
- Dealt with and sealed a wide array of difficult and escalated customer complaints from irate customers
Education
High School Diploma -
George Washington Preparatory High School
Los Angeles, CA06-2002
Skills
- Microsoft Office (Word, and Excel)
- Internet
- 60WPM
- 10key by touch
Timeline
Federal Aid and Attendant
Veterans Affairs
03.2015 - 05.2024
Child Care Assistant
Chesley Child Care (Volunteer Work)
09.2011 - 12.2011
Customer Service Representative - Call Center
Bank of America Home Loans
12.2010 - 09.2011
Customer Service Representative - Call Center
VXI Global Solutions Inc.
05.2010 - 09.2010
Child Care Assistant
Chesley Child Care
01.2008 - 12.2010
High School Diploma -
George Washington Preparatory High School