Kimberly Scott
Fort Worth,TX
Summary
Dynamic professional with extensive experience in studio and regional management. Skilled in training program development and process optimization, contributing to improved team performance and streamlined operations. Committed to enhancing client experiences and operational efficiency.
Overview
26
26
years of professional experience
Work History
Studio Manager
Depil Brazil Waxing Studio
Fort Worth, TX
08.2020 - Current
- Oversaw daily operations, ensuring efficient service delivery and client satisfaction.
- Developed and implemented training programs for staff, enhancing service quality and team performance.
- Managed inventory control processes, optimizing product availability and reducing waste.
- Streamlined appointment scheduling system, improving client flow and reducing wait times.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Coordinated appointment schedules across multiple departments to optimize workflow and resource allocation.
- Managed calendar systems, ensuring accurate scheduling and prompt communication with clients and staff.
Regional Manager
European Wax Center
Fort Worth, TX
06.2015 - 08.2020
- Led regional operations to enhance customer satisfaction and service quality across multiple locations.
- Developed and implemented training programs, improving staff performance and operational efficiency.
- Analyzed sales data to identify trends, informing strategic decisions for resource allocation.
- Collaborated with marketing teams to design targeted campaigns, boosting brand visibility in the region.
- Coordinated appointment schedules for multiple departments to optimize workflow efficiency.
- Managed patient inquiries and resolved scheduling conflicts promptly.
- Developed streamlined processes for appointment confirmations and reminders.
- Trained new staff on scheduling protocols and system usage.
Inventory Manager
RGIS Inventory
Fort Worth, TX
05.2000 - 03.2015
- Managed inventory control systems to optimize stock levels and reduce discrepancies.
- Oversaw team training on best practices for inventory management and accuracy.
- Implemented process improvements that enhanced inventory tracking efficiency.
- Conducted regular audits to ensure compliance with company policies and industry standards.
- Collaborated with cross-functional teams to coordinate inventory replenishment strategies.
- Analyzed inventory data to forecast demand and inform purchasing decisions.
- Led initiatives to streamline warehouse operations, reducing turnaround times for stock retrievals.
Education
Early Childhood Education
Tidewater Community College
Norfolk, Virginia, VASkills
- Client rapport
- Budget administration
- Creative direction
- Process improvement
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Teamwork and collaboration
- Schedule management
Timeline
Studio Manager
Depil Brazil Waxing Studio
08.2020 - Current
Regional Manager
European Wax Center
06.2015 - 08.2020
Inventory Manager
RGIS Inventory
05.2000 - 03.2015
Early Childhood Education
Tidewater Community College