Assisted Aldi customers with friendly service and product location guidance.
Operated register and processed cash, card, and payment transactions.
Rotated grocery stock and checked dates to support fresh inventory.
Unloaded deliveries and moved pallets throughout store stock areas.
Refilled coolers, freezers, and endcaps with Aldi merchandise.
Stock Aldi shelves with merchandise and maintained organized product displays.
Merchandising Representative
MONDELEZ
01.2016 - 11.2025
Develop strong professional relationships with store management
Identify issue and have resolutions when calling headquarters
Maintain timely and accurate call schedule
Am a self-starter needing minimal supervision
Ability to think on your feet
Ensure that all safety regulations are followed
Maintain full and neat shelf conditions
Rotate inventory
Ensure accurate pricing
Maintain outstanding customer service
Laboratory Manager
Moncks Corner Pediatrics
10.2015 - 12.2015
Responsible for opening the Lab and performing necessary instrument start up procedures.
Perform necessary quality controls and calibration as indicated.
Cross trained in Hematology, Coag, Chemistry, Allergy serum testing, Microbiology, and Immunological procedures.
Complete routine venipuncture, Finger stick, and heel sticks in a timely manner.
Report all critical values to Lab Director immediately.
Documents corrective action in the Q.A. logs when specimens, results, and instrumentation are abnormal.
Transfer results to computer lab system
Update Standard Operating procedures, OSHA guidelines manual, and Lab use Guidelines manual as needed.
Prepares reagents, controls, and standard solutions accurately
Troubleshoot and performs routine maintenance
Participated in continuing education programs
Closes down Laboratory and follow shut down procedures
Practice was sold to a Practice Management Company and the Lab was closed
Cross Trained Associate
Publix
02.2012 - 09.2015
Trained in Customer Service, Grocery, and Bakery, Deli, and Produce departments.
Utilized in various departments as need arises.
Trained in opening and closing all departments.
Educated in Standard Operating Procedures for all departments.
Currently working 80% of time in Produce on the fresh fruit cut bar.
Manage supply ordering, new employee training, and inventory counts
Laboratory Consultant
Independent Laboratory
01.2010 - 03.2011
Consultant for various types of Physician practices
Cold called prospects and identified if the practice had the critical patient mass and necessary Insurance payer mix to support an in-house Laboratory.
Gathered necessary financial information to develop a Feasibility study.
Presented findings to Physician board
Built profitable business segment and paid a percentage of profits per month.
Managed daily operations, presented monthly AR statements, and P/L analysis
Educated practice staff on correct billing and coding procedures to maximize profits.
Responsible for ensuring all regulatory compliance followed.
Negotiated reimbursement from commercial Insurance companies
Developed price structure for equipment and supplies
Ensured Reference Lab personnel were onsite to collect Reference Lab blood work.
Performed Phlebotomy and lab tech job requirements as necessary.
Trained Phlebotomist and technicians on proper testing procedures and guidelines
Sales Representative
Physician Sales and Service
Charleston, SC
12.2005 - 10.2010
Medical Supply Sales Representative
Maintained and grew existing territory from $480k to $1,656,000 in 2 years.
Ensured P/L statements, A/R statements were presented to board monthly.
Analyzed reimbursement reports by payor and presented findings monthly.
Participated in all company initiatives.
Maximized gross profit % by utilizing preferred vendors, signing customers to local vendor contracts, and ensuring customers were receiving national contract pricing were applicable.
Three years ranked in top 10% of sales
Top sales representative in 2008 for closing the most new customers.
Trained customers on company computer purchasing program so they could study the trends of their supply purchases.
Cold called up to 20 new prospects per week.
Exceeded sales forecast during 2006, 2008, and 2009.
Trained clients on Lab procedures and new equipment start ups.
Director of Business Development
Doctors Management
01.2004 - 03.2005
Created new Laboratory Consulting Business segment for existing Physician Management Company.
Developed Standard Operating Procedures, Regulatory procedures, Quality Control procedure manuals, and Lab use Guidelines Manuals.
Hired necessary personal
Negotiated pricing for equipment and supplies.
Developed in-house Laboratory menu
Negotiated Reference lab pricing schedule and arranged for an in-house Reference Lab Phlebotomist.
Presented A/R statement monthly to Physician board.
Managed 24 employees
Trained employees on Phlebotomy, new equipment procedures, and manual testing.
Director of Business Development
Group Practice Services
08.1996 - 09.2003
Privately owned start-up company that set up and managed in house Laboratories for Multispecialty Physician groups
Set up and managed two regional offices along with over 56 employees.
Developed feasibility analysis and presented findings to practice decision makers
Negotiated pricing for build out, equipment, and supplies
Contracted reimbursement schedule with various Insurance companies
Met monthly with board to review A/R statements and Physician utilization
Ensured all regulatory guidelines were being followed
Developed Standard Operating Procedures
Education
Bachelor of Science - Chemistry
University of Cincinnati
Cincinnati, OH
11-1990
Associate of Science - Medical Technology
Cincinnati Technical College
Cincinnati, OH
11-1986
Skills
Laboratory Procedures (10 years)
Phlebotomy (10 years)
Medical Coding (10 years)
Practice Management (10 years)
Venipuncture (10 years)
Calibration (10 years)
EMR Systems (10 years)
Insurance Verification (10 years)
Experience Administering Injections (10 years)
Microbiology (10 years)
Laboratory Experience (10 years)
Vital Signs (5 years)
Produce Experience (10 years)
Medical Billing (10 years)
Patient Care
Business Development
Anatomy Knowledge
Hospital Experience
PCR
Medical office experience
Clinical laboratory experience
Management
Communication skills
Customer service
Basic math
Time management
Laboratory Management
Triage
Microscopy
Medical Terminology
Office Management
Personal Information
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer