Kimberly Sharpe
Crossville,Tennessee
Overview
17
17
years of professional experience
Work History
Logisitics Manager
MWR Transport
01.2012 - 05.2022
- Streamlined transportation operations by implementing efficient routing and scheduling strategies.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Organized records of vehicles, schedules and completed orders.
- Improved on-time delivery rates by closely monitoring performance metrics and addressing issues proactively.
- Analyzed historical shipping data to identify trends, anticipate demand fluctuations, and inform strategic planning decisions.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Assisted in budget preparation for streamlined financial planning and forecasting.
- Generated reports for budgeting, forecasting and financial analysis to track results against target profit margins.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Store Owner
Pet Supply World
10.2017 - 07.2019
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented loss prevention measures to minimize shrinkage and protect store assets from theft or damage.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
- Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Photographer
Lifetouch Portrait Studios
01.2005 - 04.2015
- Developed strong relationships with clients through clear communication and professionalism.
- Collaborated with clients to create engaging photo albums.
- Generated cost-effective solutions for client's photography needs.
- Mentored aspiring photographers through workshops and one-on-one training sessions, sharing valuable knowledge and experience.
- Established a recognizable personal brand within the photography market through consistent style and quality workmanship.
- Scheduled studio appointments to shoot wide variety of subjects.
- Trained new photographers in use of camera equipment and editing software.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Streamlined photo selection process for clients using online galleries and proofing systems.
- Took photos from different angles and perspectives to capture perfect images.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Education
GED -
El Capitan High School
Lakeside, CA02.2003
Skills
- Budget Control
- Accounting Software
- Cost Reduction
- Maintenance and Repair Orders
- Data Interpretation
- Expense Tracking
- Call center experience
- Direct Sales
- Customer Relations
- Documentation
- Complaint Investigation
Timeline
Store Owner
Pet Supply World
10.2017 - 07.2019
Logisitics Manager
MWR Transport
01.2012 - 05.2022
Photographer
Lifetouch Portrait Studios
01.2005 - 04.2015
GED -
El Capitan High School