Open To Work
Kimberly Shoemake
Nvaarre,FL
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Overview
21
21
years of professional experience
Work History
Center Director
Grow With Us Learning Academy
Fort Walton Beach, Florida
07.2024 - 03.2026
- Led daily operations of early childhood education programs and activities.
- Managed staff recruitment, training, and performance evaluations for educators.
- Developed and implemented curriculum aligned with educational standards and goals.
- Fostered partnerships with families to promote engagement in children's learning experiences.
- Oversaw compliance with health, safety, and licensing regulations for childcare facilities.
- Provided guidance on professional development opportunities for staff members.
- Managed daily operations of the center including scheduling, customer service, safety protocols.
Store Manager
Tom Thumb Food Stores
Mary Esther, FL
10.2012 - 07.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Managed daily store operations and ensured compliance with company policies.
Center Director /Office Administrative Assistant
Kids Discovery
Fort Walton Beach, FL
03.2005 - 11.2022
- Developed and managed annual operating budget for center.
- Conducted regular staff meetings to discuss department objectives and goals.
- Coordinated with other departments to ensure efficient operations within the center.
- Pay all 5 schools bills using quickbooks
- Maintained a safe, secure and healthy environment for all employees and visitors.
- Provided guidance on professional development opportunities for staff members.
- Resolved customer complaints in an effective manner while maintaining quality standards.
- Planned special events such as seminars, workshops and conferences held at the center.
- Ensured compliance with applicable laws, regulations and policies regarding personnel management, health and safety standards.
- Created marketing materials such as brochures, flyers and posters promoting activities hosted by the center.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Skills
- Strong organizational skills
- Energetic work attitude
- Adaptive team player
- Large cash/check deposits expert
- Opening/closing procedures
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$45000/yr - $200000/yrTimeline
Center Director
Grow With Us Learning Academy
07.2024 - 03.2026
Store Manager
Tom Thumb Food Stores
10.2012 - 07.2024
Center Director /Office Administrative Assistant
Kids Discovery
03.2005 - 11.2022