Kimberly Sigua
Columbia Heights,MN
Summary
Proven team player with a track record of enhancing customer satisfaction and streamlining operations at Pancheros. Skilled in customer service and problem-solving, adept at training new staff and fostering a positive work environment. Achieved notable improvements in efficiency and team safety through meticulous attention to detail and effective collaboration.
Overview
3
3
years of professional experience
Work History
Team Member
Pancheros
02.2022 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted customers in selecting merchandise best suited to needs.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Education
High School Diploma -
Columbia Heights High
Columbia Heights, MN06.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Pancheros
02.2022 - 09.2024
High School Diploma -
Columbia Heights High
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