Kimberly Sims
East Point,GA
Summary
Successful food service worker for over 16 years. I have good customers service skills & knows everything when it comes to the diets. Im a quick learning & you will benefit from a team player like me.
Overview
17
17
years of professional experience
Work History
Patient greeter
Piedmont hospital
2021.12 - Current
- My job is to check visitors in and scan their identity
- Also to give them directions and sometimes I have to occasionally assist them in finding the room or event they are looking for. Perform data entry via EPIC Software Application.
Patient nutritional rep
Piedmont hospital
2021.03 - 2021.12
- Delivering patients trays to their rooms, taking patients orders & taking up late trays
Diet Clerk- Dietary Call Center
Kennestone Hospital
2014.07 - 2021.03
- Working in the diet office answering the phone
- Checking the computer to make sure I catch the patient's new diet order & add it to the cart
- Also sometimes I work in the retherm area which included doing patients snacks, pulling & sending up the carts, checking the carts make sure everything is right on them & running up late trays
- Dietary Call Center-Answering 50-100 incoming lines for dietary orders.
Crew Member
Wendy's
2014.08 - 2018.06
- Taking orders in drive-thru, making sandwiches, working fries station
Diet Clerk-Dietary Call Center
St. Mary's Health Center
2012.04 - 2014.06
- Taking patient orders on the phone, helping make & pass out patients' trays, working in the dish room & restocking supplies to the unit for the patients.
- Dietary Call Center- Answered 50-100 incoming lines for dietary orders.
- Developed strong relationships with patients through regular communication and empathetic listening skills, facilitating trust within the healthcare setting.
Housekeeping/Diet Clerk
St. Mary's Health Center
2008.03 - 2010.02
- Cleaning patients' rooms & restocking the room with supplies
- Did that for 5 years & then I went to dietary
- Taking patients' orders on the phone, helping make & pass out patients' trays & working in the dish room.
- Dietary Call Center-Answered 50-100 incoming lines for dietary orders.
Education
High school diploma -
Pattonville Senior High
St Louis, MO01.1994
Skills
- Data entry
- Computer skills
- Microsoft office
- Customer service
- Use cash machine
- Check out customer
- Make orders
- Energetic work attitude
- Telephone inquiries
- Credit card processing
- Cash handling
- Multi-line phone use
- Team player
- Schedule flexibility
- Able to clean and sanitary stations
- Inbound calls
- Outbound calls
- EPIC Software
- Call Center
Timeline
Patient greeter
Piedmont hospital
2021.12 - Current
Patient nutritional rep
Piedmont hospital
2021.03 - 2021.12
Crew Member
Wendy's
2014.08 - 2018.06
Diet Clerk- Dietary Call Center
Kennestone Hospital
2014.07 - 2021.03
Diet Clerk-Dietary Call Center
St. Mary's Health Center
2012.04 - 2014.06
Housekeeping/Diet Clerk
St. Mary's Health Center
2008.03 - 2010.02
High school diploma -
Pattonville Senior High
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