Kim Fuentes
Pasadena,TX
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.
Overview
12
12
years of professional experience
Work History
Bartender Shift Manager
Fridays
Houston, TX
03.2018 - Current
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
- Decreased waste by 25% through creating and following strict recipes and measurements for drinks
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls
Manager/Bartender
Applebees
Dallas, TX
08.2013 - 03.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Trained and guided team members to maintain high productivity and performance metrics
- Provided management with feedback regarding employee performance and training needs
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades
- Cross-trained existing employees in order to maximize team performance
- Established and maintained positive work environment to enhance retention and productivity
Office Manager
True Blue Pools
Dallas, TX
01.2013 - 06.2014
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Education
Associate of Science - Business Administration
Wharton County Junior College
Wharton, TX05.2010
Skills
- Strong verbal communication
- Service planning
- Document control
- Vendor relations
- Schedule coordination
- Staff management
Timeline
Bartender Shift Manager
Fridays
03.2018 - Current
Manager/Bartender
Applebees
08.2013 - 03.2018
Office Manager
True Blue Pools
01.2013 - 06.2014
Associate of Science - Business Administration
Wharton County Junior College
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