Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Smith

Moreno Valley,CA

Summary

Detail-oriented Installer Service Specialist with strong communication skills. Proven ability to enhance customer satisfaction through efficient service and effective team collaboration.

Overview

9
9
years of professional experience

Work History

Installer Service Specialist

Oreilly Auto Pats
Lake Elsinore, CA
03.2020 - Current

Essential duties include: Working the front counter where I’m responsible for answering the phones and assisting retail and commercial customers. Running the POS cashier system, taking customer payments, and closing drawer at end of shift. Process and verify the store deposit, fixing any errors before sending to bank. Research product availability and location for commercial customers needed to get their projects completed. Process returns from previous day to be sent to Distribution Center. Manage drivers and route them appropriately for quickest delivery times and efficiency. Supervise team members when Management is not available. Print daily and weekly reports and file inbound invoices.

Parts Sales Manager

AutoZone
Moreno Valley, CA
07.2017 - 03.2020

Essential Duties Include: Responsible for opening and closing store. Worked front counter assisting retail customers and answering phones. Researched parts in computer system. Counted beginning and ending cash drawer, cashiered, and balanced safe. Delivered parts to commercial customers when needed. Processed returns from previous day to send to Distribution Center and print daily reports.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Critical thinking capacity
  • Professionalism and work ethic
  • Team collaboration strength
  • Communication and interpersonal skills

Timeline

Installer Service Specialist

Oreilly Auto Pats
03.2020 - Current

Parts Sales Manager

AutoZone
07.2017 - 03.2020

High School Diploma -

Penn Foster Career School
Kimberly Smith