Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Living Sales Specialist
Good Samaritan Loveland Village
Loveland, CO
03.2022 - Current
Collaborated with senior individuals to successfully navigate the move from their current residences to independent or assisted living accommodations.
Administered offer letters and occupancy agreements
I communicate effectively with the assisted living staff, senior living staff, plant operations and house keeping to ensure a timely move in and readiness for the apartments and twin homes.
Created customized presentations for potential customers.
Cultivated referral networks to identify new business opportunities.
Attended trade shows, conferences, and other networking events as needed.
Generated daily reports on sales performance metrics such as revenue goals achieved.
Monitored trends in the industry to stay informed about competitive
Participated in team meetings to review progress against objectives set by management.
Established processes for tracking leads from initial contact through closure of sale.
Researched competitors, economics and other key facets to better understand current market trends.
Assisted seniors and their families in understanding the various levels of care available in senior living communities.
Provided guidance to clients on choosing a retirement community that best fits their needs and budget.
Conducted tours of senior living facilities for prospective residents and family members.
Educated clients about long-term care insurance options and how they can help pay for senior housing expenses.
Researched local area resources such as transportation options, healthcare providers, recreational activities., that are beneficial to seniors residing in assisted living communities.
Coordinated with doctors, nurses, social workers, and other professionals involved in providing care to aging adults.
Developed and implemented sales strategies to exceed monthly targets.
Author
Author House
Bloomington, IN
07.2021 - Current
Collaborated with authorhouse to market, design, and illustrate my recently published book.
Authored a book, which included designing the cover page and creating an author page on Amazon. Executed effective marketing strategies through engaging social media campaigns and coordinating interactive book readings with local schools.
I created my own stickers to continue to market my book in multiple ways reaching out to other companies to do business with and extend the reach of my book.
Admissions Coordinator
Pathways Hospice and Palliative Care
Fort Collins, CO
06.2021 - Current
Processed admissions paperwork including consent forms, medical records requests, financial documents, and other related materials.
Resolved any issues related to the admission process in a timely manner.
Verified patient insurance information and obtained authorizations for services from insurance companies.
Facilitated effective patient admissions through collaboration with healthcare professionals.
Provided customer service support by responding promptly to inquiries via phone or email.
Worked closely with social workers or case managers when needed for special cases.
Assisted with coordinating discharges from the hospital based upon physician orders.
Communicated with patients with compassion while keeping medical information private.
Admissions Coordinator
Centre Avenue Health and Rehab
Fort Collins, CO
06.2017 - Current
Coordinated with physicians, nurses, and other hospital staff to ensure proper admission of patients.
Processed admissions paperwork including consent forms, medical records requests, financial documents, and other related materials.
Verified patient insurance information and obtained authorizations for services from insurance companies.
Performed data entry tasks to update patient information in the skilled nursings database systems.
Provided customer service support by responding promptly to inquiries via phone or email.
Ensured compliance with all applicable federal and state regulations regarding healthcare admissions.
Monitored bed availability throughout the facility to ensure timely placement of admitted patients.
Assisted with managing waitlists for both inpatient and outpatient services.
Facilitated communication between various departments within the the rehab and long term care concerning patient care needs.
Participated in training sessions for new staff members on admission processes.
Completed document faxing, bookkeeping and accurate filing.
Receptionist/Administrative Assistant
Centre Avenue Health and Rehab
Fort Collins, CO
12.2016 - 06.2017
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Greeted visitors and provided them with assistance.
Verified visitors' identification cards before allowing access to the building.
Performed data entry tasks into various computer systems accurately and promptly.
Assisted with special projects assigned by management when required.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
CNA - Certified Nursing Assistant
Centre avenue health and rehab
Fort Collins, CO
03.2015 - 12.2016
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Answered patient call lights promptly and responded to requests appropriately.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Provided emotional support to family members during difficult times.
Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Volunteer
Crossroads church
Loveland, CO
11.2014 - 05.2016
Communication between peers and children written on the boards, multitasking, teaching the children lessons, preparing children to go back to parents, cleaning rooms, handing out snacks
I have taught the children different lessons from the bible as well as other learning skills
We also helped the children bond with peers and transitions to a new place.
Medicolegal Death Investigator Intern
Larimer County Medical Examiner's Office
Loveland, CO
06.2013 - 08.2013
Assisted with autopsies, opened and closed case files, collected evidence at scenes, swabbed weapons for DNA, used forensic digital photography, database entry, reviewed case files, wrote investigative report with a scene sketch, took information for a reportable death, logged medication, took fingerprints, prepped items for the pathologist.
Developed and implemented sales strategies to increase customer base.
Created customized presentations for potential customers.
Conducted market research to identify target markets and develop pricing strategies.
Maintained detailed case log of all cases assigned to monitor progress and completion.
Reported results of investigations with written observations and photographs, and produced final reports.
Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
Liaised with law enforcement agencies to investigate and solve crimes.
Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
Searched for clues to gather evidence for court cases or private clients.
Secured evidence from crime scenes, bodies and secondary locations, carefully following sound evidentiary practices and chain of custody requirements.
Bagged evidence carefully and verified submission to proper department.
Maintained organized records of all information and material pertinent to open investigations.
A Walk Through The Rain, https://www.authorhouse.com/en/bookstore/bookdetails/812110-a-walk-through-the-rain, 08/01/21, Everyone loves magic and extraordinary tales with twists and turns and plenty of details. An ordinary little family starts out on a normal walk that turns into an extraordinary walk. As the family is walking through the park, interesting things start to happen.
Timeline
Senior Living Sales Specialist
Good Samaritan Loveland Village
03.2022 - Current
Author
Author House
07.2021 - Current
Admissions Coordinator
Pathways Hospice and Palliative Care
06.2021 - Current
Admissions Coordinator
Centre Avenue Health and Rehab
06.2017 - Current
Receptionist/Administrative Assistant
Centre Avenue Health and Rehab
12.2016 - 06.2017
CNA - Certified Nursing Assistant
Centre avenue health and rehab
03.2015 - 12.2016
Volunteer
Crossroads church
11.2014 - 05.2016
Medicolegal Death Investigator Intern
Larimer County Medical Examiner's Office
06.2013 - 08.2013
B.A. in Biological Anthropology -
Colorado State University
A.A. in Liberal Arts -
Front Range Community College
CNA, 01/01/18
Certified Nursing Assistant (CNA), 01/01/23
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