Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant Clinical and Administrated
Integrative Medicine At Crossroads
05.2022 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within the clinic.
Assisted in minor surgical procedures, ensuring a sterile environment and patient comfort.
Completed EKGs and other tests based on patient presentation in the office.
Measured patient pulse oximetry.
Measured patient spirometry.
Give therapeutic IVs and maintain a sterile environment
I answer patient messages, refill medication, process CPAP orders, Refer Patients, perform health maintenance, answer calls, and schedule patients.
Perform other integrative treatments recommended by myself or the provider.
Medical Assistant
Maryland Primary Care Physicians
02.2020 - 04.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Patient Care Technician
Anne Arundel Medical Center
11.2018 - Current
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork
Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
Phlebotomy Technician
Anne Arundel Medical Center
03.2017 - 11.2018
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
Assembled tourniquets, needles and blood collection devices to prepare work trays
Obtained blood specimens by performing venipunctures up to 100 times per day
Stocked phlebotomy cart or carrier with appropriate supplies
Logged patient information and recorded results into system using Epic system
Tracked collected specimens by initialing, dating and noting times of collection
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
Food Service Attendant
Anne Arundel Medical Center
11.2014 - 03.2017
Explained food preparation methods to patrons with allergies and gluten intolerances
Complied with all federal and state regulations regarding food safety and waste disposal
Answered guests' questions about menu items and helped make selections
Cashier/Hostess
Gino's Burgers & Chicken Inc.
09.2012 - 10.2014
Checked completed orders for accuracy and bagged meals for easy carrying
Maintained clean, sanitized and well-organized food preparation zones
Pleasantly and courteously interacted with customers to deliver quality service
Greeted customers promptly and took orders to keep flow of traffic moving
Prepared fresh food items by chopping, dicing, mixing and cooking ingredients
Education
No Degree - Nursing
CCBC
Baltimore, MD
Some College - No Degree
Anne Arundel Community College
Arnold, MD
High School Diploma -
Glen Burnie High School
Glen Burnie, MD
06.2013
Skills
Patient services
Supporting personal needs
Medical terminology knowledge
Responding to emergencies
Inpatient care
Recording vital signs
Charting and clinical documentation
Venipuncture
Sample and specimen collection
Time management
Customer service excellence
HIPAA compliance
Patient scheduling
Certification
Phlebotomy tech
CNA
IV certified
Basic Life Support Certification (BLS)
Timeline
Medical Assistant Clinical and Administrated
Integrative Medicine At Crossroads
05.2022 - Current
Medical Assistant
Maryland Primary Care Physicians
02.2020 - 04.2022
Patient Care Technician
Anne Arundel Medical Center
11.2018 - Current
Phlebotomy Technician
Anne Arundel Medical Center
03.2017 - 11.2018
Food Service Attendant
Anne Arundel Medical Center
11.2014 - 03.2017
Cashier/Hostess
Gino's Burgers & Chicken Inc.
09.2012 - 10.2014
High School Diploma -
Glen Burnie High School
Phlebotomy tech
CNA
IV certified
Basic Life Support Certification (BLS)
No Degree - Nursing
CCBC
Some College - No Degree
Anne Arundel Community College
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