Pattrice Coleman
Birmingham,AL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Clinical Assistant
Children's Hospital of Alabama
Birmingham, AL
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
- Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Prepared examination rooms and sterilization of equipment following hospital guidelines.
- Enhanced patient care by efficiently managing medical records and coordinating appointments.
- Maintained up-to-date patient records with medical histories and test results.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
- Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
- Supported clinical staff during examinations and procedures, ensuring timely completion of tasks and optimal patient comfort.
- Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
- Equipped patients with assistance required for basic care.
- Streamlined office procedures by organizing filing systems and updating electronic health records accurately.
- Expedited prescription refills for patients under the supervision of healthcare providers, reducing medication lapses.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted pre-appointment patient assessments to streamline the consultation process for healthcare professionals.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Oriented and trained new staff on proper procedures and policies.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Measured patient spirometry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Patient Care Technician
St.Vincent
Birmingham
10.2022 - 06.2024
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Setting up surgery beds
- Turnover rooms
- Stocking and ordering
- Assisting nurse with prepping patient
- Arm hold or leg hold
- Escorting patients
- Transported patients to recovery rooms following surgeries.
- Assisted nurses with preparing patients for surgery.
- Kept track of time spent on each procedure.
- Transported patients to holding area to prepare for operating procedures.
- Cleaned and restocked operating room, gathering and placing equipment and supplies.
- Prepared patients for surgery by positioning on operating table and covering with sterile surgical drapes to prevent exposure.
- Prepared, cared for and disposed of tissue specimens taken for laboratory analysis.
- Anticipated the needs of the surgical team by staying attentive to ongoing procedures, providing essential support throughout each surgery.
- Prepared operating rooms efficiently according to established guidelines, enabling on-time surgical processes without delays or complications.
- Enhanced patient comfort by providing attentive and compassionate care during pre-operative and post-operative stages.
- Delivered exceptional patient service by addressing concerns professionally and empathetically, fostering trust between patients and staff members.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive patient care and support positive outcomes.
- Ensured safe disposal of used materials according to regulatory standards thereby maintaining a clean workspace for both staff and patients alike.
- Maintained accurate documentation of patient information, aiding in seamless communication among healthcare providers.
- Monitored vital signs and reported abnormalities immediately, facilitating prompt medical intervention when necessary.
- Demonstrated proficiency in proper handling, cleaning, and sterilization techniques for surgical instruments after each use.
- Utilized effective communication skills when interacting with patients, families, and colleagues, promoting a positive work environment for all parties involved.
- Managed time effectively while juggling multiple tasks and responsibilities within high-stress environments delivering quality patient care.
- Participated in quality improvement initiatives, leading to enhanced patient experiences and improved hospital ratings.
- Participated actively in ongoing training sessions related to OR Patient Care Technician roles, improving personal skillset for optimal job performance.
- Adhered strictly to infection control policies for the prevention of cross-contamination between patients or personnel within the OR suite area.
- Provided efficient patient transportation to and from the operating room while maintaining safety protocols.
- Assisted in patient positioning and draping during surgical procedures, ensuring optimal access for surgical teams while maintaining patient dignity.
- Contributed to inventory management by restocking supplies and ensuring all necessary equipment was available for procedures.
- Fostered a positive and supportive atmosphere within the OR Suite, contributing to improved staff morale and overall job satisfaction.
- Assisted surgical team members in ensuring a sterile and safe environment, contributing to successful surgeries.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Unit Secretary/Patient Care Technician
Brookwood Medical Center
Birmingham , AL
08.2022 - 10.2022
- Greeted visitors and patients in a courteous and friendly manner.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
- Managed unit call reception and routed calls to correct department.
- Doctor Consult
- Make daily Vocera lists
- Take patients vitals
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Assisted with patient admissions, discharges and transfers.
- assisting with bathing, dressing and exercising.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Turned and repositioned bedridden patients to prevent bedsores.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Intake/outtake
- Charting
- Glucometer testing
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Patient Care Technician
UAB
Birmingham
06.2020 - 07.2022
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Stocking and ordering
- Charting on impact
- Insurance verification
- Answering phone
- Turnover rooms
- Stocking Anesthesia(changing out circuits, stocking mac,tape, saline flushes,etc)
- Communication with nurse about patient rythmn changes
- Filing paperwork
- Ekg placements
- Maintained accurate records of patient care, condition, progress, and concerns.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Assisted with patient admissions, discharges and transfers.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Education
No Degree -
T.A. Lawson State Community College
Birmingham, ALCerfication - Clinical Medical Assistant
Jefferson State Community College
Birmingham, AL01-2025
High School Diploma -
Woodlawn High School
Birmingham, AL05-2011
Skills
- Specimen Collection
- Feeding Assistance
- Restocking supplies
- ADL support
- Basic nursing care
- Emergency Response
- Sterilization techniques
- Mobility Assistance
- Patient Observation
- Vital signs monitoring
- Information Protection
- Professional Bedside Manner
- Patient Services
- Patient positioning understanding
- Infection control standards
- Blood Glucose Monitoring
- Data Collection
- Document Management
- Patient chart maintenance
- Telephone reception
- Incoming Call Reception
- Incoming Call Management
- Insurance Verification
- Strong Organization
- Customer Service
- Patient reception
- Clinical Support
- Appointment Scheduling
- Appointment scheduling
- Patients' vital signs
- Patient care coordination
- Medical terminology
- Telephone etiquette
- Document filing
- Adaptability in healthcare settings
- Clinical support
- Electronic health records
- Patient scheduling
- Specimen collection
- Diagnostic testing assistance
- Procedure preparations
- Inventory management
- Patient histories
- Supply restocking
- Verbal and written communication
- Patient confidentiality
- Medical equipment operation
- Knowledgeable in software
- Vital sign monitoring
- Medication administration support
- Needs assessments
- Insurance verification
- Vaccination administration
- Drug inventory management
- Needs assessment
- Specimens collection and processing
- Proficiency in software
- Medical billing
- Medication administration
- Injection administration
- Patient advocacy
- Care plan discussion
- Healthcare team collaboration
- Medical condition monitoring
- Clinical procedures
- Medical terminology proficiency
- Electronic health records management
- Daily living care
- Wound care management
- Laboratory assistance
- Infection control procedures
- Clinical applications
- Reliable team player
- HIPAA compliance
- Patient management
- Medical records management
- Customer service
- Maintaining confidentiality
- Data entry
- Compassionate
- Medical terminology knowledge
- CPR
- Medical office administration
- Payment collection
- Patient relations
Education and Training
Jeremiah Hope program
Timeline
Clinical Assistant
Children's Hospital of Alabama
06.2024 - Current
Patient Care Technician
St.Vincent
10.2022 - 06.2024
Unit Secretary/Patient Care Technician
Brookwood Medical Center
08.2022 - 10.2022
Patient Care Technician
UAB
06.2020 - 07.2022
High School Diploma -
Woodlawn High School
No Degree -
T.A. Lawson State Community College
Cerfication - Clinical Medical Assistant
Jefferson State Community College