Organized and focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds. Friendly and energetic. Motivated to help students learn and be happy, healthy and well-behaved.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Fresenius Medical Care
Wichita Falls, TX
09.2023 - Current
Perform data entry to accurately maintain medical and lab records
Assist with laboratory work process, ensuring smooth and efficient operations
Prepare lab slips and tubes for blood work, ensuring proper collection and labeling
Manage shipments, ensuring timely and accurate delivery of lab samples
Facilitate and coordinate patient scheduling, optimizing appointment efficiency
Audit compliance records, ensuring adherence to regulatory guidelines
Provide support to social workers by arranging transportation and managing transient patient paperwork
Efficiently answer telephones, providing excellent customer service
Operate centrifuge and refrigerated blood samples, maintaining sample integrity.
Adult Mental Health Case Manager
Helen Farabee
Wichita Falls, TX
05.2023 - 08.2023
Conducted comprehensive mental health assessments to accurately diagnose and evaluate the needs of adult clients
Developed individualized treatment plans to address the unique mental health challenges of each client
Provided ongoing community support services to ensure clients' access to necessary resources and assistance
Maintained detailed and organized case notes to track clients' progress and ensure continuity of care
Efficiently scheduled and managed appointments to ensure timely and effective delivery of services
Collected medical records from healthcare providers via phone and in person
Assisted with HIV/STD testing
Performed medical data entry.
HIV/STD Prevention Specialist
Texas Dept of State Health Services
Wichita Falls, TX
08.2022 - 05.2023
Conducted comprehensive mental health assessments to accurately diagnose and evaluate the needs of adult clients
Developed individualized treatment plans to address the unique mental health challenges of each client
Provided ongoing community support services to ensure clients' access to necessary resources and assistance
Maintained detailed and organized case notes to track clients' progress and ensure continuity of care
Efficiently scheduled and managed appointments to ensure timely and effective delivery of services
Collected medical records from healthcare providers via phone and in person
Assisted with HIV/STD testing
Performed medical data entry.
Human Resources Manager
WS Construction
Wichita Falls, TX
02.2016 - 07.2022
Coordinated the hiring process, ensuring a smooth and efficient recruitment process for new employees
Managed insurance claims for vehicles and employees, ensuring timely and accurate processing
Oversaw payroll operations, ensuring accurate and timely payment to employees
Delivered impactful presentations on employee safety, promoting a culture of safety and well-being
Handled phone inquiries, providing excellent customer service and addressing questions and concerns promptly
Performed data entry tasks, maintaining accurate and up-to-date records
Managed invoices and accounts payable/receivable, ensuring timely payment and accurate financial records
Handled state construction contracts, ensuring compliance with legal requirements and managing project timelines
Verified legal documentation, ensuring compliance with regulatory requirements
Served as a Spanish translator, facilitating effective communication with Spanish-speaking employees and clients
Resolved employee conflicts and complaints, promoting a positive and harmonious work environment
Managed supply orders, ensuring adequate stock levels and timely delivery of essential items
Welcomed and assisted guests/clients, providing a professional and welcoming experience.
Education
Master of Arts - Marriage And Family Therapy
Lamar University
Beaumont, TX
05-2025
Skills
Clinical Support
Appointment Scheduling
Patient Scheduling
Medical Terminology
Specimen Collection
Needs assessments
Medical Equipment Operation
Laboratory assistance
Patient Care Coordination
Patient-focused care
HIPAA Compliance
Medical Records Management
Appointment Setting
Patient scheduling
Compliance auditing
Providing excellent customer service
Maintaining confidentiality
Conducting PHQ9 assessments
Utilizing instrument assessments
Interpreting verbal and nonverbal cues
Creating detailed case notes
Customer Service
Safety Training
CPR
Payroll
Safety Program
EEO
Background Checks
Data Entry
Training Programs
Workers Compensation
Labor Relations
Financial Statements
Disciplinary Procedures
Exit Interviews
Spanish Language Translator
Spanish
English
Laboratory Specimen Collection
Patient Assessments
Recordkeeping
Data Management
Problem-Solving
Project Planning
Data Collection
HIV Knowledge
Client Advocacy
Community Outreach
Mental Health Assessment
HIV and AIDS Knowledge
Crisis Management
Emotional Support
Family assessment
Parenting education
Certification
CDC Ethics Training, 09/01/2022
CDC Sexual Orientation and Gender Diversity, 09/01/2022
CDC Communication skills, 09/01/2022
CDC Introduction to trauma informed care, 09/01/2022
Associate Global Product Manager at Fresenius Medical Care, NxStage Home CareAssociate Global Product Manager at Fresenius Medical Care, NxStage Home Care
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