Kimberly Stanley
E&R Industrial
Pikesville,MD
8
years of professional experience
Assisted in customer service and warehouse operations while demonstrating flexibility in various tasks.,Utilized Microsoft software for document processing and auditing tasks.,Communicated effectively with team members and clients, exhibiting strong problem-solving skills and attention to detail.,Collaborated within a team environment, showcasing adaptability and a strong work ethic.,Demonstrated leadership abilities through previous roles, effectively guiding team efforts.,Seeking opportunity to leverage strengths for team success while pursuing personal growth.,Exhibited problem-solving prowess and maintained a friendly demeanor in the workplace.
Work History
Inventory Specialist Supervisor
1 Year 7 Months- Managed inventory levels and ensured accuracy in stock records.
- Coordinated with suppliers to maintain timely deliveries of products.
- Implemented inventory control procedures to reduce discrepancies.
- Managed vendor communications to address missing items and certification compliance from shipments. Oversaw vendor relations to ensure timely resolution of supply and certification issues. Facilitated vendor discussions to rectify discrepancies in items and certification documentation.
- Implemented onboarding processes for new employees, focusing on effective inventory management systems and industry best practices.
- Performed inventory cycle counting and identified discrepancies.
- Maintained high standards of detail orientation to ensure precise order fulfillment and resolution of inquiries.
- Resolved customer complaints related to incorrect item deliveries or delays in shipment
- Maintained organized records of all transactions including receipts, invoices, returns and exchanges.
Dispatcher
10 Months- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Verified driver credentials prior to assigning them a route or task.
- Utilize Microsoft program for uploading information into the systems.
- Maintained logs of all incoming calls and assigned tasks.
- Addressed questions, problems or requests for service or equipment.
Courier
1 Year 9 Months- Sorted and handled packages with care
- Set up truck correctly according to route
- Ensured timely and safe delivery of packages
- Exhibited great customer service and satisfaction
- Demonstrated excellent time management for deliveries
- Performing as a team player and helped out whenever needed.
Manger/Courier
1 Year 3 Months- Managed day-to-day operations as a Manager/Courier at FedEx Ground
- Arranged drivers' routes and ensured timely deliveries
- Oversaw driver management and handled timecards
- Provided exceptional customer service and addressed concerns or questions
- Collaborated with drivers to improve work efficiency and productivity.
Warehouse ambassador
3 Years 1 Month- Trained new team members
- Conducted safety meetings and reviewed lesson plans
- Arranged packages for correct destinations
- Performed audits and processed damaged packages for returns or refunds
- Attentive to detail.
Education
No Degree
High school diploma
Skills
Time management
Attention to detail
Customer service
Problem-solving
Leadership
Strong work ethic
Dependability
Coachable
Continuous learner
Grasps concepts quickly
Communication
Adaptability
Microsoft programs
Team player
Processing
Warehouse duties
Organization
Driver management
Customer satisfaction
Productivity
Efficiency
Routing
Database Management
Incident Reporting
Critical thinker
Timeline
Inventory Specialist Supervisor
E&R Industrial
01.2025 - CurrentRead More
Dispatcher
MV Mobility
03.2024 - 01.2025Read More
Courier
Fedex express
07.2022 - 04.2024Read More
Manger/Courier
FedEx Ground
04.2021 - 07.2022Read More
Warehouse ambassador
Amazon
09.2018 - 10.2021Read More
Pikesville high school
High school diploma
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The Community College of Baltimore County
No Degree
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