Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor Cousineau

Macomb

Summary

Enthusiastic and dedicated professional with a strong background in customer service and sales, eager to transition into the marketing field. Proven ability to engage with diverse clientele, manage inventory efficiently, and collaborate effectively within team settings. Recognized for exceptional communication skills, problem-solving abilities, and a proactive approach to tasks. Passionate about leveraging interpersonal skills and a keen eye for detail to contribute to innovative marketing initiatives and drive brand engagement.

Dynamic Inventory Specialist Supervisor at Randazzo Heating and Cooling with a proven track record in optimizing supply chain operations and enhancing team performance. Skilled in inventory management and customer engagement, I successfully reduced carrying costs and improved warehouse capacity, driving efficiency and customer satisfaction. Adaptable and results-oriented, I thrive in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Inventory Specialist Supervisor

Randazzo Heating and Cooling
12.2021 - 08.2023
  • Provided ongoing training for inventory staff members, enhancing their skills and knowledge for better performance on the job.
  • Led cross-functional teams in collaborative projects focused on improving aspects of the overall supply chain operation.
  • Managed excess inventory through proper disposal methods or redistribution channels, reducing carrying costs associated with overstock situations.
  • Optimized storage space usage by implementing an effective slotting system, increasing warehouse capacity.

Sales Associate

Vince and Joe's Gourmet Markets
06.2017 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Business Administration - Marketing

Oakland University
Rochester, MI
05-2027

Skills

  • Customer Engagement & Communication: Proven ability to interact with diverse customers, understanding their needs and providing tailored solutions, enhancing customer satisfaction and loyalty
  • Sales & Persuasion Techniques: Experienced in upselling and cross-selling products, utilizing persuasive communication to drive sales and meet targets
  • Inventory Management: Skilled in monitoring stock levels, organizing inventory, and ensuring product availability, contributing to efficient store operations
  • Team Collaboration: Worked collaboratively with team members to achieve sales goals, demonstrating strong interpersonal skills and adaptability
  • Problem-Solving: Adept at resolving customer complaints and issues promptly, ensuring a positive shopping experience and maintaining brand reputation
  • Time Management: Efficiently balanced multiple tasks, including customer service, inventory checks, and sales, ensuring smooth daily operations
  • Adaptability: Quick to learn new processes and adapt to changing environments, ensuring continuous contribution to team objectives

Timeline

Inventory Specialist Supervisor

Randazzo Heating and Cooling
12.2021 - 08.2023

Sales Associate

Vince and Joe's Gourmet Markets
06.2017 - 09.2021

Associate of Business Administration - Marketing

Oakland University