Kimberly Steele
Chicago,IL
Summary
Experienced with managing janitorial teams to ensure cleanliness and safety standards. Utilizes efficient task delegation and effective communication to streamline operations. Track record of fostering collaborative work environment and adapting to changing needs.
Overview
2026
2026
years of professional experience
Work History
Janitorial Supervisor for Disability
JVS
Environmental Service Technician
Northwestern Hospital
Chicago, IL
05.2022 - Current
- Remove and properly handle soiled linen; disinfects and remake beds inpatient rooms; dust and mops hard floors with disinfectant
- Empty/relines wastebaskets regulated medical waste containers and recycle containers
- Cleans disinfects and restock supplies in restroom
- Sweep, scrub, wax or polish floors, using broom, mops or machines
Environmental Service Technician
Ann n Lurie’s Children Hospital
Chicago, IL
10.2020 - 04.2022
- Ensured that patients rooms were clean
- Empty the patients trash daily
- Cleaned floors, carpets and walls
- Responsible for emptying contaminated trash
University of Illinois Hospital
Chicago, IL
11.2018 - 09.2020
- Empty the patients trash daily
- Cleaned floors, carpets and walls
- Remove and properly handle soiled linen; disinfects and remake beds inpatient rooms; dust and mops hard floors with disinfectant
- Empty/relines wastebaskets regulated medical waste containers and recycle containers
Housekeeper
Best Motel
Chicago, IL
04.2016 - 10.2018
- Clean guest rooms according to hotel standard
- Remove all trash and dirty linen from guestrooms and hallways
- Provide routine and special-service-call custodial services
- Cleaned floors, windows, carpets and walls
- Swept, mopped, scrubbed and vacuumed building floors
- Gathered and empty trash daily
- Maintain clean entrances and common areas
- Rearranging and assembling furniture in the rooms
- Ensured all paper towels, soap, toilet paper and other sanitary were available
Banquet Server
McCormick Place Banquet Services
Chicago, IL
08.2014 - 03.2016
- Perform setup, serving, and cleanup duties at special events (luncheons, dinners, etc.)
- Prepared food items such as fruits, vegetables and meats by cutting, dicing and slicing
- Prepared food trays with items such as plates, flatware, napkins and condiments
- Collected and dirty dishes and carted them back to the kitchen for washing
- Coordinated with laundry services to ensure that clean napkins and tray liners are available at all times
- Handle kitchen garbage disposal activities by placing trash in appropriate receptacles
Customer Service Representative & Housekeeper
Environmental Field Services National
Chicago, IL
06.2007 - 06.2014
- Fielded customer inquiries and complaints via telephone or email and worked to resolve issues personally or escalated issues, per company policy; processed orders and routed service through third party vendors
- Created and maintained accurate records of customer and vendor orders, inquiries, comments, and complaints; ensured appropriate follow up on action items; managed assigned customer base and created monthly reports
- Performed housekeeping services to ensure an orderly, sanitary, and safe workplace
Laborer
City of Chicago
Chicago, IL
04.1996 - 12.2006
- Rolled a refuse cart to the cart tipper installed at rear of truck; worked outdoors under adverse weather conditions; used hand tools, including shovels, pitchforks, rakes, and other small tools
Private School Bus Driver
Perks Transportation
Chicago, IL
09.2003 - 06.2004
- Picked up and dropped off students at neighborhood locations, following strict time schedules; required reading maps and following written and verbal geographic directions
- Followed safety rules as students boarded and exited buses and as they crossed streets near bus stops; escorted small children across roads and highways
Mail Sorter
United States Postal Service
Chicago, IL
09.2003 - 12.2003
- Sorted incoming mail for distribution and dispatched outgoing mail; sorted mail according to destination and type (such as returned letters, adjustments, bills, orders, and payments); kept record of registered mail
- Examined outgoing mail for appearance and sealed envelopes by hand or machine
Education
High School -
Simeon High School
Chicago, IL01.1996
Skills
- Facility management
- Cleaning protocols
- Team leadership
- Inventory control
- Supervisory skills
- Safety procedures
- Quality assurance
- Staff training
- Time management
- Conflict resolution
- Equipment maintenance
- Supply ordering
- Schedule coordination
- Problem solving
- Inspection processes
- Team motivation
Timeline
Environmental Service Technician
Northwestern Hospital
05.2022 - Current
Environmental Service Technician
Ann n Lurie’s Children Hospital
10.2020 - 04.2022
University of Illinois Hospital
11.2018 - 09.2020
Housekeeper
Best Motel
04.2016 - 10.2018
Banquet Server
McCormick Place Banquet Services
08.2014 - 03.2016
Customer Service Representative & Housekeeper
Environmental Field Services National
06.2007 - 06.2014
Private School Bus Driver
Perks Transportation
09.2003 - 06.2004
Mail Sorter
United States Postal Service
09.2003 - 12.2003
Laborer
City of Chicago
04.1996 - 12.2006
High School -
Simeon High School
Janitorial Supervisor for Disability
JVS