Kimberly Steiber
Lansing,IA
Summary
Ophthalmic Technician with thorough understanding of eye health and patient management. Proven ability to support optometrists in various procedures, ensuring smooth operations and patient satisfaction. Known for effective teamwork and adaptability to changing clinical needs, proficient in diagnostic testing and patient education.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician 1
Gundersen Health System
06.2019 - Current
- Perform Full Eye Examinations on patients daily; testing, refraction, muscle balance, visual fields, tonometry, slit lamp exam, keratometry, examination of contact lens fit, along with any other testing requested by Optometrist.
- Triaged phone calls and MyChart message requests from patients for Doctors, along with responding to Rx and Prior Authorization requests from patients, pharmacies and insurance companies.
- Trained new ophthalmic technicians and assistants on full eye examination procedures, testing equipment, ordering contacts and specialty contacts, ordering clinic office supplies and pharmacy medications, proper ordering, receiving, inserting and disposing of live tissue Prokera into TrackCore and helped prepare for testing required by Vision Department for position.
- Traveled to all Hospital and Regional Clinics within Gundersen Eye Department to support other doctors and train new employees as a Ophthalmic Tech 1, Assistant and Optician.
- Cross trained in all positions within Optometry Department; Assistant, Optician and Patient Liaison. Assistant role included special testing, contact lens procedures, I&R appointments and EOD reports. Optician role included dispensing glasses, fitting and adjusting glasses, ordering and receiving glasses and EOD reports if needed. Patient Liaison role included assisting with phone calls and all patient triage phone and in person, preregistering patient appointments and scheduling appointments.
- Weekly review and ordering of all clinic office supplies and pharmaceutical supplies and medications through Lawson and other supply chains or organizations. In charge of ordering, receiving, inserting, extracting and inventory storage process for our specialty Prokera Membrane Tissue within our organizations TrackCore and BioTissue Company.
- COA Certified by International Joint Commission on Allied Personnel in Ophthalmology
Dispensing Optician
Gundersen Health System
02.2016 - Current
- Interacted with patients daily to fulfill their optical needs with attentive customer service and care.
- Transitioned within my first year to Float Optician and traveled to all Gundersen Eye Departments in Iowa, Minnesota and Wisconsin.
- Check-in and dispense all glasses according to Gundersen and ANSI Standards for patients, along with fitting, adjusting, fixing or replacing defective glasses.
- Completed inventory and reports to fulfill invoices and billing requirements for the optical.
- Educated in many different insurance policies, regulations and requirements for Iowa, Minnesota and Wisconsin.
- ABO Certified by the American Board of Optometry.
Accounting Specialist
Mark-It Services
05.2015 - 01.2016
- Completed daily data entry and invoicing reports to meet company deadlines.
- Communicated with inspectors and vendors regarding services and information received from our home office.
- Problem solved, prepared and sent out billing reports to vendors and customers on a biweekly basis.
Legal Assistant
Miller, Pearson, GLoe, Burns, Beatty & Parrish, P.
11.2013 - 05.2015
- Prepare correspondence and legal documents that include subpoenas, motions, orders, petitions, pleas, discovery, exhibits and wills for attorneys.
- Assist with answering phones, scheduling appointments, managing client files, client communication and conducting trial scheduling conference with Court and opposing counsel.
- Provide attorneys support within the office through communication, organization and preparation.
Legal Assistant
Klatt, Augustine & Rastede P.C.
11.2013 - 01.2014
- Organized foreclosure and bankruptcy documents that included petitions, notices, judgement, affidavits and decrees for service or filing with Court.
- Performed daily follow up on numerous cases and maintained continuous communication with all Iowa County Courthouse Clerks, Judges and Administrators.
Server, Bartender and Certified Trainer
Longhorn Steakhouse
05.2011 - 07.2013
- Performed daily restaurant duties including customer satisfaction, maintaining a clean working area, serving guests with a positive attitude, knowledge of restaurant menu and followed all cash handling procedures.
- Trained new employees by reviewing company policies, procedures, regulations and expectations as a Longhorn Steakhouse team member.
RGM(Restaurant General Manager)
Pizza Hut
06.2009 - 05.2011
- Interviewed, hired and trained a full staff consisting of all shift leaders, cooks, servers and dish employees.
- Accountable for driving sales, controlling costs, achieving operations standard and leading teams.
- Maintained a professional and inviting work environment for team.
- Developed weekly store sales goals, schedules and team building meetings.
Education
High School Diploma -
Decorah High School
Decorah, IA05-2004
Certification
- Basic Life Support Certification (BLS)
- Certified Ophthalmic Assistant (COA)
Timeline
Ophthalmic Technician 1
Gundersen Health System
06.2019 - Current
Dispensing Optician
Gundersen Health System
02.2016 - Current
Accounting Specialist
Mark-It Services
05.2015 - 01.2016
Legal Assistant
Miller, Pearson, GLoe, Burns, Beatty & Parrish, P.
11.2013 - 05.2015
Legal Assistant
Klatt, Augustine & Rastede P.C.
11.2013 - 01.2014
Server, Bartender and Certified Trainer
Longhorn Steakhouse
05.2011 - 07.2013
RGM(Restaurant General Manager)
Pizza Hut
06.2009 - 05.2011
High School Diploma -
Decorah High School
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