Kimberly Stern
Bronx,NY
Summary
Proficient underwriting successful in preparing documents and assisting clients making careful decision regarding their policy. Familiar with ordering supporting reports, completing required documents and preparing marketing materials. Ready to offer 3 years of experience to challenging position with room for advancement.
Overview
8
8
years of professional experience
Work History
Youth Care Specialist
The Children’s Village
06.2021 - Current
- Showing dedication and willingness to alongside integrated treatment model (ITM), supporting and carrying out the function of the model to best serve the youths
- Carry out a nurturing program with emotionally and behaviorally challenging youth.
- Boosted program effectiveness by continually assessing and adjusting youth care strategies based on feedback and observations.
- Managed crisis situations effectively, deescalating conflicts and ensuring the safety of all involved parties.
- Provided a safe and nurturing environment for at-risk youths, offering compassionate guidance during times of personal struggle.
Underwriting Assistant
A-Absolute Brokerage Inc.
10.2020 - Current
- Improved underwriting process efficiency by streamlining administrative tasks and enhancing communication between departments.
- Analyzed applicant data for risk assessment, ensuring accurate decision-making for policy approvals and denials.
- Frequently Identifying opportunities to introduce customers to improve their policy
- Maintained high levels of accuracy in data entry, reducing errors in policy issuance and minimizing potential losses.
- Provided excellent customer service to agents and brokers, fostering strong relationships and facilitating timely communications on policy updates.
- Facilitated efficient policy renewals by proactively reviewing accounts prior to expiration dates, recommending appropriate adjustments based on changes in risk exposure.
Supervisor Cashier/Server
Mingles Express Grill
09.2017 - 05.2021
- Greeted and maintained relationships with regular customers
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Kept register accurate through correct billing, payment processing and cash management practices
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Direct Support Professional
The Institutes of Applied Human Dynamics (IAHD)
01.2020 - 01.2021
- Complete documentation electronically as required.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Scanning Clerk
Guardian Life Insurance
01.2016 - 12.2016
- Scanned, verify and upload of documents into databases
- Perform clerical duties of scanning, maintaining and retrieving all records and work files
- Handled private, confidential information in compliance with company policies and procedures.
Education
BusinessI
The College of Westchester
White Plains, NYAssociate of Applied Science - Business Administration And Management
Convent of Mercy Academy Alpha
Kingston, JamaicaSkills
- Strong Proficiency in Microsoft Word, Excel, Access and PowerPoint
- Excellent Written and Verbal Communication to be clear and concise
- Excellent Analytical skills; Manage Multiple Priorities Concurrently
- Excellent Team Player and Independent worker
- Mental Health Support
- Positive Reinforcement
Degrees
- Associate degree, Business Administration
- High School Diploma
Timeline
Youth Care Specialist
The Children’s Village
06.2021 - Current
Underwriting Assistant
A-Absolute Brokerage Inc.
10.2020 - Current
Direct Support Professional
The Institutes of Applied Human Dynamics (IAHD)
01.2020 - 01.2021
Supervisor Cashier/Server
Mingles Express Grill
09.2017 - 05.2021
Scanning Clerk
Guardian Life Insurance
01.2016 - 12.2016
BusinessI
The College of Westchester
Associate of Applied Science - Business Administration And Management
Convent of Mercy Academy Alpha
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